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- Tasks: Own technical partner integrations and support partners globally across time zones.
- Company: Join a fast-moving startup connecting hospitality brands with essential technology.
- Benefits: Remote-first role, competitive pay, equity options, and high autonomy.
- Why this job: Make a global impact by owning integrations for partners in the US and Europe.
- Qualifications: Experience in technical roles, strong API fluency, and excellent communication skills.
- Other info: Opportunity for career growth in a dynamic startup environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Europe (remote-friendly, with regular overlap into US hours)
About Stream
Stream connects hospitality brands to the systems they rely on every day - from Point of Sale platforms like Square, Toast and Shift4, to marketplaces like DoorDash, Deliveroo, JustEat, and Uber Eats. We're a small, fast-moving startup building the connective layer between restaurant technology platforms. We're looking for a Europe-based Technical Partner Specialist to own Stream's technical partner integrations and provide strong coverage across global time zones. This role is globally scoped - you'll support partners and brands across both North America and Europe, while working closely with Stream's US-based product, engineering, and leadership teams.
What You'll Do
- Own partner integrations end-to-end as the primary technical point of contact for Stream's partners globally.
- Lead partners through the full integration lifecycle: technical discovery, scoping, build, launch, and post-launch optimization.
- Act as a hands-on technical expert for partners integrating with Stream's APIs, webhooks, and data flows.
- Support integrations across complex ecosystems including POS platforms and ordering / delivery channels used in the US and Europe.
- Troubleshoot integration issues by reviewing logs, payloads, configurations, and API behavior.
- Coordinate closely with Stream's US-based engineering, product, and support teams to drive issues to resolution.
- Create and maintain clear partner-facing and internal documentation: quickstarts, integration guides, checklists, FAQs, and best practices.
- Take full ownership when things break - managing partner communication, expectations, and follow-through across time zones.
- Propose and implement improvements to how Stream onboards, supports, and scales technical partners globally.
What You Bring
- Experience in a technical, partner-facing role (integrations, solutions engineering, technical support, developer support, technical account management, etc.).
- Strong API fluency - comfortable working with REST APIs, webhooks, JSON payloads, authentication, and environments.
- Ability to read API documentation, diagnose integration issues, and clearly explain technical concepts to technical and non-technical stakeholders.
- Strong written and verbal communication skills.
- Comfort working across time zones and collaborating with US-based teams.
- A high-ownership mindset - you're comfortable operating in a small startup with ambiguity and responsibility.
- A service-oriented approach - you care deeply about partner success and will dig in to unblock issues.
Nice to Have
- Light development or scripting experience (enough to test APIs, validate integrations, or build small internal tools).
- Hands-on experience with tools like Postman or similar.
- Experience in restaurant tech, POS, ordering, or delivery platforms.
- Prior experience at a startup or small team.
- Experience supporting enterprise or multi-location partners.
What We Offer
- Europe-based, remote-first role
- Competitive, market-aligned compensation
- Equity options - real ownership in the company you're helping build
- High autonomy and responsibility
- The opportunity to shape Stream's global technical partner function
Why This Role Is Exciting
- Global impact: You'll own technical integrations for partners across the US and Europe.
- True ownership: You're accountable for integration success, not just support responses.
- Cross-functional exposure: You'll work daily with Stream's product, engineering, and leadership teams.
- Startup pace: Decisions get made quickly and implemented.
- Career growth: Clear path to senior technical partnership or solutions leadership as Stream grows.
Technical Partner Specialist (Remote - Europe-based) in Newcastle upon Tyne employer: Stream
Contact Detail:
Stream Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Partner Specialist (Remote - Europe-based) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through mutual connections. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research Stream and its partners, understand their tech stack, and be ready to discuss how your skills align with their needs. Confidence is key!
✨Tip Number 3
Show off your problem-solving skills! Be ready to tackle hypothetical integration issues during interviews. Think aloud and demonstrate your thought process – it’s all about how you approach challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Technical Partner Specialist (Remote - Europe-based) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your experience with APIs, webhooks, and any technical integrations you've worked on. We want to see that you can navigate the techy side of things with ease!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect how your skills and experiences align with the role of Technical Partner Specialist. We love seeing candidates who take the time to connect their background to what we do at Stream.
Communicate Clearly: Strong written communication is key for this role. Use clear and concise language in your application to demonstrate your ability to explain complex concepts simply. Remember, we’re looking for someone who can bridge the gap between technical and non-technical stakeholders!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Stream
✨Know Your APIs
Make sure you brush up on your API knowledge before the interview. Understand how REST APIs work, and be ready to discuss JSON payloads and webhooks. Being able to explain these concepts clearly will show that you're the technical expert they need.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've troubleshot integration issues in the past. Think about how you diagnosed problems and what steps you took to resolve them. This will demonstrate your high-ownership mindset and service-oriented approach.
✨Communicate Clearly
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, focus on your communication skills and how you can bridge the gap between different teams.
✨Understand the Company Culture
Research Stream's mission and values. Be prepared to discuss how your experience aligns with their startup environment and how you can contribute to their global impact. Showing that you understand their culture will help you stand out as a candidate who fits well with the team.
