At a Glance
- Tasks: Own technical partner integrations and support across global time zones.
- Company: Fast-moving startup connecting hospitality brands with essential tech systems.
- Benefits: Remote-first role, competitive pay, equity options, and high autonomy.
- Why this job: Make a global impact and take true ownership of integration success.
- Qualifications: Experience in technical roles and strong API fluency required.
- Other info: Opportunity for career growth in a dynamic startup environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Europe (remote-friendly, with regular overlap into US hours)
About Stream
Stream connects hospitality brands to the systems they rely on every day - from Point of Sale platforms like Square, Toast and Shift4, to marketplaces like DoorDash, Deliveroo, JustEat, and Uber Eats. We’re a small, fast-moving startup building the connective layer between restaurant technology platforms. We’re looking for a Europe-based Technical Partner Specialist to own Stream’s technical partner integrations and provide strong coverage across global time zones. This role is globally scoped - you’ll support partners and brands across both North America and Europe, while working closely with Stream’s US-based product, engineering, and leadership teams.
What You’ll Do
- Own partner integrations end-to-end as the primary technical point of contact for Stream’s partners globally.
- Lead partners through the full integration lifecycle: technical discovery, scoping, build, launch, and post-launch optimization.
- Act as a hands-on technical expert for partners integrating with Stream’s APIs, webhooks, and data flows.
- Support integrations across complex ecosystems including POS platforms and ordering / delivery channels used in the US and Europe.
- Troubleshoot integration issues by reviewing logs, payloads, configurations, and API behavior.
- Coordinate closely with Stream’s US-based engineering, product, and support teams to drive issues to resolution.
- Create and maintain clear partner-facing and internal documentation: quickstarts, integration guides, checklists, FAQs, and best practices.
- Take full ownership when things break - managing partner communication, expectations, and follow-through across time zones.
- Propose and implement improvements to how Stream onboards, supports, and scales technical partners globally.
What You Bring
- Experience in a technical, partner-facing role (integrations, solutions engineering, technical support, developer support, technical account management, etc.).
- Strong API fluency - comfortable working with REST APIs, webhooks, JSON payloads, authentication, and environments.
- Ability to read API documentation, diagnose integration issues, and clearly explain technical concepts to technical and non-technical stakeholders.
- Strong written and verbal communication skills.
- Comfort working across time zones and collaborating with US-based teams.
- A high-ownership mindset - you’re comfortable operating in a small startup with ambiguity and responsibility.
- A service-oriented approach - you care deeply about partner success and will dig in to unblock issues.
Nice to Have
- Light development or scripting experience (enough to test APIs, validate integrations, or build small internal tools).
- Hands-on experience with tools like Postman or similar.
- Experience in restaurant tech, POS, ordering, or delivery platforms.
- Prior experience at a startup or small team.
- Experience supporting enterprise or multi-location partners.
What We Offer
- Europe-based, remote-first role
- Competitive, market-aligned compensation
- Equity options - real ownership in the company you’re helping build
- High autonomy and responsibility
- The opportunity to shape Stream’s global technical partner function
Why This Role Is Exciting
- Global impact: You’ll own technical integrations for partners across the US and Europe.
- True ownership: You’re accountable for integration success, not just support responses.
- Cross-functional exposure: You’ll work daily with Stream’s product, engineering, and leadership teams.
- Startup pace: Decisions get made quickly and implemented.
- Career growth: Clear path to senior technical partnership or solutions leadership as Stream grows.
Technical Partner Specialist (Remote - Europe-based) in Manchester employer: Stream
Contact Detail:
Stream Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Partner Specialist (Remote - Europe-based) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through mutual connections. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its tech stack, especially around APIs and integrations. Show them you know your stuff and are genuinely interested in their mission.
✨Tip Number 3
Practice your problem-solving skills. Be ready to tackle real-world scenarios they might throw at you during the interview. Think of it as a fun challenge rather than a test!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Technical Partner Specialist (Remote - Europe-based) in Manchester
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your experience with APIs and integrations in your application. We want to see how you've tackled technical challenges in the past, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that align with what we’re looking for, especially around partner-facing roles and problem-solving.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your communication is easy to follow and gets straight to the point. This will show us your strong written skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stream
✨Know Your APIs
Make sure you brush up on your API knowledge before the interview. Understand how REST APIs work, and be ready to discuss JSON payloads and webhooks. Being able to explain these concepts clearly will show that you're the technical expert they need.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've troubleshot integration issues in the past. Think about the steps you took to diagnose problems and how you communicated with partners. This will demonstrate your high-ownership mindset and service-oriented approach.
✨Familiarise Yourself with the Company
Dive into Stream's offerings and understand their partner ecosystem. Knowing how they connect hospitality brands with technology platforms will help you tailor your answers and show genuine interest in the role. Plus, it’ll give you a leg up when discussing potential improvements.
✨Practice Cross-Time Zone Communication
Since this role involves working with teams across different time zones, think about how you’ve successfully collaborated in similar situations. Be ready to share strategies for managing communication and expectations effectively, which is crucial for a remote-friendly position.