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- Tasks: Own partner integrations and support technical issues across global time zones.
- Company: Fast-moving startup connecting hospitality brands with essential technology.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing restaurant technology integration globally.
- Qualifications: Experience in technical roles and strong problem-solving skills.
- Other info: Dynamic environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Location: Europe (remote-friendly, with regular overlap into US hours)
About Stream
Stream connects hospitality brands to the systems they rely on every day - from Point of Sale platforms like Square, Toast and Shift4, to marketplaces like DoorDash, Deliveroo, JustEat, and Uber Eats. We’re a small, fast-moving startup building the connective layer between restaurant technology platforms. We’re looking for a Europe-based Technical Partner Specialist to own Stream’s technical partner integrations and provide strong coverage across global time zones. This role is globally scoped - you’ll support partners and brands across both North America and Europe, while working closely with Stream’s US-based product, engineering, and leadership teams.
What You’ll Do
- Own partner integrations end-to-end as the primary technical point of contact for Stream’s partners globally.
- Lead partners through the full integration lifecycle: technical discovery, scoping, build, launch, and post-launch optimization.
- Act as a hands-on technical expert for partners integrating with Stream’s APIs, webhooks, and data flows.
- Support integrations across complex ecosystems including POS platforms and ordering / delivery channels used in the US and Europe.
- Troubleshoot integration issues by reviewing logs, payloads, configurations, and API behavior.
- Coordinate closely with Stream’s US-based engineering, product, and support teams to drive issues to resolution.
- Create and maintain clear partner-facing and internal documentation: quickstarts, integration guides, checklists, FAQs, and best practices.
- Take full ownership when things break - managing partner communication, expectations, and follow-through across time zones.
- Propose and implement improvements to how Stream onboards, supports, and scales technical partners globally.
What You Bring
Experience in a technical, partner-facing role (integrations, solutions engineering, technical support, developer support, technical).
Technical Partner Specialist (Remote - Europe-based) in Leigh employer: Stream
Contact Detail:
Stream Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Partner Specialist (Remote - Europe-based) in Leigh
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past work, bring them along to interviews. It’s a great way to demonstrate what you can do.
✨Tip Number 3
Be ready for technical questions! Brush up on your knowledge about APIs and integrations, as they’re key to this role. We want to see you shine in those areas!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Technical Partner Specialist (Remote - Europe-based) in Leigh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Partner Specialist role. Highlight your experience with partner integrations and technical support, as this will show us you understand what we're looking for.
Showcase Your Technical Skills: Don’t shy away from flaunting your technical expertise! Include specific examples of how you've tackled integration challenges or worked with APIs in the past. We want to see that you can handle the nitty-gritty of the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Stream
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of partner integrations, especially APIs and webhooks. Brush up on common troubleshooting techniques and be ready to discuss how you’ve handled integration issues in the past.
✨Understand the Partner Ecosystem
Familiarise yourself with the hospitality tech landscape, including POS platforms and delivery services like DoorDash and Uber Eats. Showing that you understand the complexities of these systems will impress your interviewers.
✨Demonstrate Strong Communication Skills
As a Technical Partner Specialist, you'll need to communicate effectively across time zones. Prepare examples of how you've successfully managed partner communications and expectations in previous roles.
✨Show Initiative in Problem-Solving
Be ready to discuss specific instances where you took ownership of a problem and drove it to resolution. Highlight any improvements you proposed or implemented in past roles that enhanced partner onboarding or support.
