Stream is seeking a Vulnerable Customer Support Specialist to deliver empathetic, compliant service to customers, including those facing financial or personal hardship. You’ll identify vulnerability indicators, document cases, and signpost to internal tools and external support while collaborating with cross‑functional teams.
The role follows a hybrid policy with in‑office presence four days a week, and includes generous benefits to support wellbeing and financial security.
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Compassionate Financial Wellbeing Advocate employer: Stream
Stream is an exceptional employer, dedicated to fostering a diverse and inclusive work environment while providing meaningful financial tools that empower everyday workers. With a strong focus on employee wellbeing, we offer generous benefits such as 25 days of annual leave, private healthcare, and flexible working arrangements, all within a vibrant London office. Joining our passionate team means contributing to a socially responsible mission and having ample opportunities for professional growth in one of the fastest-growing FinTech companies.
