At a Glance
- Tasks: Provide top-notch support for FX trading platforms and troubleshoot complex issues.
- Company: Join a leading banking organisation with a global presence.
- Benefits: Competitive salary, bonus package, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities in a fast-paced environment.
- Why this job: Be at the forefront of banking technology and make a real impact in trading.
- Qualifications: Experience in application support within a trading environment is essential.
The predicted salary is between 75000 - 75000 £ per year.
Location: London, UK
Salary: £75,000 + Package + Bonus
Please note: Candidates must live within a daily commutable distance of London.
Essential Requirement: Application Support experience within a trading environment.
Skills & Experience Required
- Proven Application Support experience within a Global Banking Markets (GBM) or FX trading environment.
- Strong understanding of FX products and trading workflows an advantage.
- Experience supporting front-office trading applications within a banking environment.
- Excellent troubleshooting and problem-solving skills.
- Strong communication skills with the ability to interact directly with traders and sales staff.
- Experience with ITIL processes and incident management tools.
- Knowledge of scripting and automation tools such as Python, Tidal, or Ansible would be advantageous.
The Opportunity
A leading banking organisation is seeking an experienced Application Support Analyst to join its Global Markets Technology team in London. This is a front-office facing role supporting critical FX trading applications and working directly with traders, sales teams, and technology stakeholders across global markets.
The successful candidate will play a key role in ensuring the stability, availability, and performance of business-critical FX trading platforms, while contributing to automation initiatives and continuous service improvement.
Key Responsibilities
- Provide day-to-day application support for FX trading platforms, ensuring rapid incident resolution and proactive issue prevention.
- Deliver face-to-face and remote support to FX Trading and Sales desks globally.
- Support and maintain FX trading applications including Murex, WSS FX, Celer, SmartTrade, and internal bank applications.
- Troubleshoot complex production issues and drive root-cause analysis through to resolution.
- Collaborate closely with development and infrastructure teams to implement permanent fixes and platform improvements.
- Monitor application and system performance, improving alerting and reducing issue resolution times.
- Maintain and enhance support documentation, operational procedures, and runbooks.
- Develop and improve automation tooling for recurring operational processes.
To apply, please submit your CV for immediate consideration.
Application Support Analyst Banking in City of London employer: Stream Search Limited
Join a leading banking organisation in London, where you will thrive in a dynamic work culture that prioritises innovation and collaboration. As an Application Support Analyst, you will benefit from competitive remuneration, comprehensive packages, and opportunities for professional growth within a global market environment. With a focus on employee development and a commitment to excellence, this role offers a unique chance to make a meaningful impact while working alongside industry experts.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst Banking in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and trading sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its trading platforms thoroughly. Be ready to discuss your experience with FX products and how you’ve tackled troubleshooting in the past. Show them you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice your communication skills! Since you’ll be interacting with traders and sales staff, it’s crucial to convey technical information clearly. Role-play common scenarios with a friend to boost your confidence and ensure you can articulate your thoughts effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your application support experience in a trading environment, and let us help you land that dream job!
We think you need these skills to ace Application Support Analyst Banking in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience in a trading environment and any relevant skills, like troubleshooting and communication, that match what we're looking for.
Showcase Your Skills:Don’t just list your skills; show us how you've used them! If you’ve worked with FX trading applications or have experience with ITIL processes, give us examples of how you’ve applied these in real situations.
Keep It Clear and Concise:We love clarity! Make sure your application is easy to read and straight to the point. Use bullet points where possible to break down your experience and achievements, so we can quickly see why you’d be a great fit.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of your application. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Stream Search Limited
✨Know Your FX Products
Make sure you brush up on your knowledge of FX products and trading workflows. Being able to discuss these confidently will show that you understand the environment you'll be working in, which is crucial for an Application Support Analyst role.
✨Showcase Your Troubleshooting Skills
Prepare to discuss specific examples of how you've resolved complex production issues in the past. Highlight your problem-solving process and any tools you used, as this will demonstrate your capability to handle the challenges of supporting critical trading applications.
✨Communicate Effectively
Since this role involves direct interaction with traders and sales staff, practice articulating technical concepts in a way that's easy for non-technical stakeholders to understand. Good communication can set you apart from other candidates.
✨Familiarise Yourself with ITIL and Automation Tools
Review your knowledge of ITIL processes and incident management tools, as well as any scripting or automation tools like Python or Ansible. Be ready to discuss how you've applied these in previous roles to improve efficiency and service delivery.
