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- Tasks: Lead enterprise SaaS implementations and ensure customers achieve maximum value from our platform.
- Company: Join Stravito, a diverse team transforming consumer insights with innovative AI solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Be part of a vibrant international team with over 30 nationalities.
- Why this job: Make a real impact by helping Fortune 500 brands make strategic decisions with trusted AI.
- Qualifications: Strong project management skills and experience in customer-facing roles.
The predicted salary is between 60000 - 80000 £ per year.
While generic AI struggles with hallucinations and shallow analysis, Fortune 500 brands need strategic intelligence they can trust with billion-dollar decisions. We're building the specialized AI that delivers it. Stravito transforms how Consumer Insights professionals and Brand Managers work by building AI that automates their core workflows while eliminating hallucinations. We help world-leading organizations across industries accelerate strategic decision-making by turning millions of market research documents into intelligent systems that generate reports, discover insights proactively, and synthesize knowledge across vast content libraries.
We are looking for a Customer Delivery Manager (CDM) to lead the successful delivery of enterprise SaaS implementations and other launch initiatives, ensuring customers achieve value from our platform and new features. The CDM acts as the central point of coordination across internal teams and customers, managing complex projects from contract signature through go-live. This role requires strong project management, stakeholder management, product knowledge, and cross-functional collaboration skills. The Customer Delivery Manager will work closely with our Customers themselves, as well as cross functionally with our internal teams - Sales, Solutions Consultants, Customer Success, Product and Tech, to ensure seamless onboarding and activation.
Responsibilities
- Own the end-to-end delivery of enterprise customer implementations, from contract sign through go-live, ensuring timely delivery.
Customer Delivery Manager in London employer: Stravito
Contact Detail:
Stravito Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You need to be able to clearly explain who you are, what you bring to the table, and why you’re the perfect fit for the role. Keep it concise and engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Delivery Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Customer Delivery Manager and how you can contribute to our mission at Stravito.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your project management and stakeholder management skills, as well as any relevant experience in SaaS implementations. We love seeing how your background aligns with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the role. Share specific examples of your past experiences that demonstrate your ability to manage complex projects and collaborate across teams. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Stravito
✨Know the Product Inside Out
Before your interview, make sure you understand Stravito's platform and how it transforms consumer insights. Familiarise yourself with the features and benefits of the product, as well as any recent updates or case studies. This will show your genuine interest and help you articulate how you can contribute to customer success.
✨Showcase Your Project Management Skills
As a Customer Delivery Manager, you'll need to manage complex projects. Prepare examples from your past experiences where you've successfully led projects, managed stakeholders, and delivered results. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Collaboration and Communication
This role requires working closely with various teams. Be ready to discuss how you've effectively collaborated with cross-functional teams in the past. Highlight your communication skills and how you ensure everyone is aligned towards common goals, especially in high-pressure situations.
✨Align with Company Values
Stravito values simplicity, ownership, and diverse perspectives. During your interview, reflect these values in your answers. Share experiences that demonstrate your ability to simplify complex problems, take initiative, and appreciate different viewpoints. This will resonate well with the interviewers and show you're a good cultural fit.