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For Companies At a Glance
- Tasks: Manage key relationships and drive strategic initiatives with major healthcare partners.
- Company: Join Straumann, a leader in dental solutions, committed to innovation and excellence.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration across teams.
- Why this job: Be at the forefront of healthcare innovation while making a real impact on patient care.
- Qualifications: Experience in managing complex accounts; strong communication and project management skills required.
- Other info: Ideal for those passionate about healthcare and looking to influence industry change.
The predicted salary is between 36000 - 60000 £ per year.
Own the end-to-end relationship with one of Straumann's most strategic DSO partners. Act as the main point of contact for senior stakeholders within the customer organisation, including C-suite executives, operational leaders, and clinical influencers. Build a deep understanding of the customer's strategy, challenges, and goals – and position Straumann as a trusted, long-term partner. Navigate challenging conversations and find mutually beneficial solutions in high-pressure scenarios. Lead the planning, execution, and tracking of key joint initiatives, pilots, and implementations across the DSO network. Coordinate internal Straumann teams (sales, marketing, clinical, operations, digital solutions) to ensure timely delivery of projects and outcomes. Monitor key KPIs, report progress, and adapt plans to ensure alignment with customer and business objectives.
Key Responsibilities
- Strategic Relationship Management: Own the end-to-end relationship with one of Straumann's most strategic DSO partners. Act as the main point of contact for senior stakeholders within the customer organisation, including C-suite executives, operational leaders, and clinical influencers. Build a deep understanding of the customer's strategy, challenges, and goals – and position Straumann as a trusted, long-term partner. Navigate challenging conversations and find mutually beneficial solutions in high-pressure scenarios.
- Programme & Project Management: Lead the planning, execution, and tracking of key joint initiatives, pilots, and implementations across the DSO network. Coordinate internal Straumann teams (sales, marketing, clinical, operations, digital solutions) to ensure timely delivery of projects and outcomes. Monitor key KPIs, report progress, and adapt plans to ensure alignment with customer and business objectives.
- Account Development & Commercial Growth: Identify and develop commercial opportunities within the existing account – including new site rollouts, adoption of digital workflows, training programmes, and portfolio expansion. Build strategic account plans with clear goals, timelines, and revenue targets, and drive execution across all levels. Leverage data and insights to shape proposals and influence decision-making at customer level.
- Cross-functional Collaboration: Act as the internal voice of the customer, advocating for their needs while ensuring alignment with Straumann's strategic direction. Influence and collaborate with internal stakeholders to remove obstacles, secure resources, and drive account success. Facilitate regular governance meetings with internal and external stakeholders to maintain momentum and alignment.
- Market & Industry Intelligence: Stay informed about the DSO and dental markets, including competitor activity, regulatory developments, and technology trends. Use market insights to anticipate customer needs and shape strategic proposals that differentiate Straumann from competitors.
Qualifications & Experience
- Experience: Proven track record managing complex, strategic accounts in healthcare, medtech, pharma, or the dental industry. Experience working with or within DSOs is highly desirable.
- Stakeholder Management: Exceptional interpersonal and communication skills, with a demonstrated ability to influence senior stakeholders and navigate organisational complexity.
- Project Management: Strong organisational and programme management skills. Experience leading multi-stakeholder initiatives and delivering measurable outcomes.
- Commercial Acumen: Able to drive commercial outcomes while maintaining strategic relationship value.
- Technical Literacy: Comfortable with digital health solutions, practice management systems, and workflows; able to translate technical concepts into business benefits.
- Education: Bachelor's degree in Business, Healthcare, or a related field. Postgraduate education or professional qualifications are a plus.
Key Account Manager - Strategic Enterprise Solutions employer: Straumann Group
Contact Detail:
Straumann Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Strategic Enterprise Solutions
✨Tip Number 1
Familiarise yourself with the dental and DSO markets. Understanding the latest trends, competitor activities, and regulatory changes will help you engage in informed discussions with potential employers and demonstrate your industry knowledge.
✨Tip Number 2
Network strategically with professionals in the healthcare and dental sectors. Attend industry events, webinars, or local meetups to connect with key stakeholders and learn about opportunities that may not be advertised.
✨Tip Number 3
Prepare to showcase your experience in managing complex accounts. Be ready to discuss specific examples where you've successfully navigated challenging conversations or led multi-stakeholder initiatives, as this will resonate well with hiring managers.
✨Tip Number 4
Demonstrate your commercial acumen by being prepared to discuss how you've driven revenue growth in previous roles. Highlight any strategic account plans you've developed and the measurable outcomes achieved to show your value to potential employers.
We think you need these skills to ace Key Account Manager - Strategic Enterprise Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing strategic accounts, particularly in healthcare or dental industries. Use specific examples that demonstrate your ability to influence senior stakeholders and manage complex projects.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of the role and how your skills align with the responsibilities outlined. Mention your experience with DSO partners and your approach to building long-term relationships.
Showcase Your Project Management Skills: Provide examples of past projects where you led multi-stakeholder initiatives. Highlight your organisational skills and how you tracked KPIs to ensure project success, as this is crucial for the role.
Demonstrate Market Knowledge: Research the DSO and dental markets thoroughly. In your application, reference current trends or challenges in the industry and how you can leverage this knowledge to benefit Straumann and its partners.
How to prepare for a job interview at Straumann Group
✨Understand the Company and Its Partners
Before the interview, take time to research Straumann and its strategic DSO partners. Familiarise yourself with their goals, challenges, and recent developments in the dental industry. This knowledge will help you demonstrate your understanding of the company's position and how you can contribute.
✨Prepare for Stakeholder Engagement
Given the role's focus on managing relationships with senior stakeholders, practice articulating your experience in stakeholder management. Be ready to discuss specific examples where you've successfully navigated complex conversations and influenced decision-making at a high level.
✨Showcase Your Project Management Skills
Highlight your organisational and programme management skills during the interview. Prepare to discuss past projects where you led multi-stakeholder initiatives, detailing how you tracked progress and adapted plans to meet objectives. This will showcase your ability to manage key initiatives effectively.
✨Demonstrate Commercial Acumen
Be prepared to discuss how you've identified and developed commercial opportunities in previous roles. Share examples of how you've built strategic account plans and driven execution to achieve revenue targets. This will illustrate your ability to balance relationship management with commercial success.
