Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support CRM systems, analyse data, and drive insights for business strategies.
- Company: Join Straumann Group, a leader in aesthetic dentistry, committed to quality and innovation.
- Benefits: Gain hands-on experience with top platforms and enjoy dynamic learning opportunities.
- Why this job: Be part of a forward-thinking team shaping the future of dental solutions and digital transformation.
- Qualifications: Bachelor’s degree in business or related field; experience with CRM systems preferred.
- Other info: Entry-level position with full-time employment in a fast-paced environment.
The predicted salary is between 28800 - 42000 £ per year.
Join to apply for the CRM & Business Intelligence Analyst role at Straumann Group
3 days ago Be among the first 25 applicants
Join to apply for the CRM & Business Intelligence Analyst role at Straumann Group
The Straumann Group is a globally leading provider in the field of aesthetic dentistry. We combine experience, scientific evidence, and innovation with passion and are committed to uncompromising quality to offer dental professionals and patients worldwide the best possible solutions. As a pioneer and market leader in dental implantology, we have consistently expanded our product portfolio in recent years. Today, we are active in all areas of aesthetic dentistry, ranging from tooth preservation, regeneration, restoration, orthodontics with transparent aligner trays to tooth loss.
As part of our Commercial Excellence team in the Northern European Hub (NEH), we are looking for a Business Intelligence Analyst who is passionate about turning data into insight, data architecture, and process optimisation.
This role offers a unique combination of responsibilities across CRM, data quality, AI-driven innovation, and market intelligence. You’ll also be hands-on with Salesforce, supporting both users and platform development. If you\’re data-minded, driven, and eager to learn, this is a great opportunity to develop within a forward-thinking team supporting multiple geographies and business units.
Key Responsibilities
CRM Management & Commercial Analytics
- Support the day-to-day operation, development and optimisation of our CRM systems including Salesforce and Pitcher platforms.
- Actively participate with our Global/Regional teams in testing new features and assisting with platform improvements.
- Provide hands-on support to end users and contribute to capability-building initiatives and user training.
- Analyse and share data to drive understanding of platform adoption and utilization (internal and external), customer experience and engagement, and campaign effectiveness.
- Identify behavioural trends and patterns to support go-to-market strategy.
Data Quality & Integrity
- Ensure CRM data landscape across SAP CRM and Salesforce is accurate, consistent, and complete.
- Run data quality checks, provide visibility and monitoring tools, and support data cleansing initiatives.
- Collaborate with business users to drive data ownership and governance best practices.
Business Intelligence & Reporting
- Design and deliver reporting and dashboards using Power BI and Salesforce Analytics (CRMA).
- Analyse commercial and operational data to generate actionable insights.
AI & Digital Tools
- Leverage AI-based solutions (e.g. predictive analytics, automated insights, anomaly detection) to improve performance tracking, decision-making and process optimisation.
- Explore opportunities to automate routine reports and processes.
- Stay informed on emerging tools and help integrate them into our BI/CRM ecosystem.
Market Intelligence & Strategy Support
- Collect and analyse data on market trends, competitors, and customer needs.
- Support development of internal market insight packs and dashboards.
- Assist in strategic reviews, commercial planning cycles and GTM using internal and external data.
Who You Are
- Driven, analytical, data-curious, and enthusiastic about learning and problem-solving.
- A strong communicator who can explain data insights to various audiences.
- Passionate about data, business intelligence, and digital transformation.
- Bachelor’s degree in business, data & tech, or a related field.
- Ability to work in a dynamic, fast-paced environment and adapt to changing priorities.
What You\’ll Bring
- Experience with CRM systems in business, preferably: Salesforce, SAP CRM, Power BI, Alteryx or similar tools.
- Previous experience in a data/analyst/sales operation’s role.
- Exposure to and experience with AI tools, data modelling, and automation technologies.
What You’ll Gain
- A dynamic learning and development journey with plenty of growth opportunities.
- Involvement in shaping the future of Straumann’s commercial data, strategy and digital platform optimisation.
- Hands-on experience, training and development with leading platforms like Salesforce, Pitcher, PowerBI and Alteryx.
- Involvement in globally led initiatives, and exposure to stakeholders across our northern hub countries and business units.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
17622
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Business Development and Sales
-
Industries
Medical Equipment Manufacturing
Referrals increase your chances of interviewing at Straumann Group by 2x
Get notified about new Customer Relationship Management Business Analyst jobs in Crawley, England, United Kingdom .
Business Analyst – Claims / Guidewire experience – £70k + bonus
Senior Finance Business Partner & Analyst, hireful
Wandsworth, England, United Kingdom 2 weeks ago
Guildford, England, United Kingdom 1 week ago
BA Euroflyer Direct Entry Captain (Rated and Non-Rated)
Gatwick, England, United Kingdom 1 week ago
Crawley, England, United Kingdom 4 days ago
Wandsworth, England, United Kingdom 3 days ago
Little London, England, United Kingdom 2 weeks ago
Kingston Upon Thames, England, United Kingdom 3 days ago
Brighton, England, United Kingdom 3 days ago
Claims Business Analyst/Senior Business Analyst
Guildford, England, United Kingdom 3 weeks ago
London, England, United Kingdom 4 months ago
London, England, United Kingdom 3 days ago
Crawley, England, United Kingdom 4 days ago
Sutton, England, United Kingdom 3 days ago
Horsham, England, United Kingdom 2 weeks ago
Croydon, England, United Kingdom 1 week ago
London, England, United Kingdom 16 hours ago
Worthing, England, United Kingdom 19 hours ago
Business Analyst/Senior Business Analyst
Guildford, England, United Kingdom 3 weeks ago
Worthing, England, United Kingdom 2 months ago
Lambeth, England, United Kingdom 3 days ago
Little London, England, United Kingdom 3 weeks ago
Little London, England, United Kingdom 1 week ago
Surrey, England, United Kingdom 2 months ago
West Sussex, England, United Kingdom 3 days ago
Bromley, England, United Kingdom 3 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
CRM & Business Intelligence Analyst employer: Straumann Group
Contact Detail:
Straumann Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Business Intelligence Analyst
✨Tip Number 1
Familiarise yourself with Salesforce and Power BI, as these are key tools for the role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering these platforms.
✨Tip Number 2
Network with professionals in the CRM and business intelligence fields. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Stay updated on the latest trends in data analytics and AI tools. Being knowledgeable about emerging technologies will not only help you in interviews but also show your enthusiasm for the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to drive decisions or improve processes in previous roles. This will showcase your analytical skills and ability to turn data into actionable insights.
We think you need these skills to ace CRM & Business Intelligence Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with CRM systems, data analysis, and business intelligence tools. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data and how it drives decision-making. Mention specific experiences where you've successfully used data to influence business outcomes, particularly in CRM or analytics.
Showcase Technical Skills: Clearly outline your proficiency with tools like Salesforce, Power BI, and any AI technologies you've worked with. Provide examples of how you've used these tools to improve processes or generate insights in previous roles.
Highlight Soft Skills: Since communication is key in this role, emphasise your ability to explain complex data insights to various audiences. Share examples of how you've collaborated with teams or trained users on new systems or processes.
How to prepare for a job interview at Straumann Group
✨Show Your Passion for Data
Make sure to express your enthusiasm for data and business intelligence during the interview. Share examples of how you've used data to drive insights or improve processes in previous roles, as this aligns perfectly with the responsibilities of the CRM & Business Intelligence Analyst position.
✨Familiarise Yourself with Relevant Tools
Before the interview, brush up on your knowledge of Salesforce, Power BI, and any AI tools you’ve worked with. Be prepared to discuss your experience with these platforms and how you can leverage them to enhance CRM systems and reporting at Straumann Group.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to analyse data. Prepare to discuss specific scenarios where you identified trends or made data-driven decisions, as this will demonstrate your analytical capabilities and fit for the role.
✨Understand the Company’s Market Position
Research the Straumann Group and its position in the aesthetic dentistry market. Being knowledgeable about their products and recent developments will show your genuine interest in the company and help you articulate how you can contribute to their goals.
