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- Tasks: Transform data into insights and optimise CRM systems like Salesforce.
- Company: Join Straumann Group, a leader in aesthetic dentistry and dental innovation.
- Benefits: Gain hands-on experience with top platforms and opportunities for growth.
- Why this job: Be part of a forward-thinking team making an impact in dental solutions.
- Qualifications: Bachelor’s degree in business, data & tech, or related fields required.
- Other info: Work in a dynamic environment with global initiatives and diverse teams.
The predicted salary is between 28800 - 43200 £ per year.
The Straumann Group is a globally leading provider in aesthetic dentistry, combining experience, scientific evidence, and innovation with passion to offer the best solutions to dental professionals and patients worldwide. As a pioneer in dental implantology, we have expanded our product portfolio to include tooth preservation, regeneration, restoration, orthodontics with transparent aligners, and solutions for tooth loss.
As part of our Commercial Excellence team in the Northern European Hub (NEH), we are seeking a Business Intelligence Analyst passionate about transforming data into insights, data architecture, and process optimization. This role offers responsibilities across CRM, data quality, AI-driven innovation, and market intelligence. You will work hands-on with Salesforce, supporting users and platform development. If you are data-minded, driven, and eager to learn, this is a great opportunity to grow within a forward-thinking team supporting multiple geographies and business units.
Key Responsibilities- CRM Management & Commercial Analytics
- Support daily operations, development, and optimization of CRM systems including Salesforce and Pitcher.
- Participate with global/regional teams in testing new features and platform improvements.
- Provide support to end users and contribute to training initiatives.
- Analyze data to understand platform adoption, customer engagement, and campaign effectiveness.
- Identify behavioral trends to support go-to-market strategies.
- Data Quality & Integrity
- Ensure accuracy and consistency of CRM data across SAP CRM and Salesforce.
- Conduct data quality checks, provide monitoring tools, and support data cleansing.
- Collaborate with users to promote data ownership and governance.
- Business Intelligence & Reporting
- Design and deliver reports and dashboards using Power BI and Salesforce Analytics.
- Analyze data to generate actionable insights.
- AI & Digital Tools
- Leverage AI solutions for predictive analytics, automated insights, and anomaly detection.
- Explore automation opportunities for routine reports and processes.
- Stay updated on emerging tools and integrate them into our BI/CRM ecosystem.
- Market Intelligence & Strategy Support
- Collect and analyze data on market trends, competitors, and customer needs.
- Support the development of market insights and dashboards.
- Assist in strategic reviews, planning cycles, and go-to-market activities using internal and external data.
- Driven, analytical, curious about data, with a passion for learning and problem-solving.
- Excellent communicator capable of explaining data insights to diverse audiences.
- Enthusiastic about data, business intelligence, and digital transformation.
- Bachelor’s degree in business, data & tech, or a related field.
- Ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities.
- Experience with CRM systems such as Salesforce, SAP CRM, Power BI, Alteryx, or similar tools.
- Previous role in data analysis, sales operations, or related fields.
- Exposure to AI tools, data modeling, and automation technologies.
- Opportunities for growth and development in a dynamic environment.
- Involvement in shaping Straumann’s data strategy and digital platform optimization.
- Hands-on experience with leading platforms like Salesforce, Pitcher, Power BI, and Alteryx.
- Global initiatives and stakeholder engagement across the northern hub countries and business units.
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
CRM & Business Intelligence Analyst employer: Straumann Group
Contact Detail:
Straumann Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Business Intelligence Analyst
✨Tip Number 1
Familiarise yourself with Salesforce and Power BI, as these are key tools for the role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering these platforms.
✨Tip Number 2
Network with professionals in the CRM and business intelligence fields. Attend industry events or join relevant online communities to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Stay updated on the latest trends in data analytics and AI technologies. Being knowledgeable about emerging tools and techniques will show your enthusiasm for the field and your ability to contribute to Straumann's innovative environment.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to drive decisions or improve processes in previous roles. This will help you illustrate your analytical skills and problem-solving abilities during any interviews.
We think you need these skills to ace CRM & Business Intelligence Analyst
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the CRM & Business Intelligence Analyst position at Straumann Group. Understand the key responsibilities and required skills, especially those related to CRM systems like Salesforce and data analysis.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your analytical abilities, familiarity with CRM tools, and any previous roles in data analysis or sales operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data and business intelligence. Mention specific experiences that demonstrate your problem-solving skills and ability to thrive in dynamic environments, as well as your enthusiasm for learning and digital transformation.
Highlight Relevant Projects: If you have worked on projects involving data analysis, CRM management, or AI tools, be sure to include these in your application. Describe your role in these projects and the impact they had, as this will help illustrate your capabilities to the hiring team.
How to prepare for a job interview at Straumann Group
✨Know Your CRM Tools
Familiarise yourself with Salesforce and other CRM systems mentioned in the job description. Be prepared to discuss your experience with these tools and how you've used them to drive insights or improve processes.
✨Showcase Your Analytical Skills
Prepare examples of how you've transformed data into actionable insights in previous roles. Highlight any experience you have with data quality checks, reporting, and using tools like Power BI to create dashboards.
✨Demonstrate Your Passion for Learning
Express your enthusiasm for data and digital transformation. Share instances where you've taken the initiative to learn new tools or methodologies, especially in AI and automation, as this aligns with the company's focus on innovation.
✨Communicate Effectively
Practice explaining complex data insights in simple terms. Since the role requires communicating with diverse audiences, being able to convey your findings clearly will be crucial during the interview.
