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- Tasks: Transform data into insights and optimise CRM systems like Salesforce.
- Company: Join Straumann Group, a leader in aesthetic dentistry and innovation.
- Benefits: Enjoy growth opportunities, hands-on experience, and global engagement.
- Why this job: Be part of a forward-thinking team driving digital transformation and market strategies.
- Qualifications: Bachelor’s degree in business or related field; experience with CRM tools preferred.
- Other info: Diverse and inclusive workplace welcoming all qualified applicants.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the CRM & Business Intelligence Analyst role at Straumann Group. The Straumann Group is a globally leading provider in aesthetic dentistry, combining experience, scientific evidence, and innovation to offer high-quality solutions worldwide. We are pioneers in dental implantology and are active across all areas of aesthetic dentistry, including tooth preservation, regeneration, restoration, orthodontics, and more.
As part of our Commercial Excellence team in the Northern European Hub (NEH), we seek a Business Intelligence Analyst passionate about transforming data into insights, data architecture, and process optimization. This role involves responsibilities across CRM, data quality, AI-driven innovation, and market intelligence. You will work hands-on with Salesforce, supporting users and platform development. If you are data-driven, eager to learn, and motivated, this opportunity allows growth within a forward-thinking team supporting multiple geographies and business units.
Key Responsibilities- CRM Management & Commercial Analytics
- Support daily operations, development, and optimization of CRM systems including Salesforce and Pitcher.
- Participate in testing new features and platform improvements.
- Provide user support and contribute to training initiatives.
- Analyze and share data to understand platform adoption, customer engagement, and campaign effectiveness.
- Identify behavioral trends to support go-to-market strategies.
- Ensure accuracy and completeness of CRM data across SAP CRM and Salesforce.
- Conduct data quality checks and support data cleansing.
- Collaborate with users to promote data governance.
- Create reports and dashboards using Power BI and Salesforce Analytics.
- Analyze data to generate actionable insights.
- Leverage AI solutions for predictive analytics, automated insights, and anomaly detection.
- Automate routine reports and explore new tools for BI/CRM ecosystems.
- Analyze market trends, competitors, and customer needs.
- Support development of market insight reports and dashboards.
- Assist in strategic reviews and commercial planning using data.
- Driven, analytical, and curious about data and problem-solving.
- Excellent communicator capable of explaining insights to diverse audiences.
- Passionate about data, BI, and digital transformation.
- Bachelor’s degree in business, data & tech, or related field.
- Adaptable to dynamic, fast-paced environments.
- Experience with CRM systems (Salesforce, SAP CRM), Power BI, Alteryx, or similar tools.
- Previous roles in data analysis or sales operations.
- Exposure to AI tools, data modeling, and automation technologies.
- Growth opportunities and a dynamic learning journey.
- Involvement in shaping digital and data strategies at Straumann.
- Hands-on experience with leading platforms like Salesforce, PowerBI, and Alteryx.
- Global initiatives and stakeholder engagement across multiple countries.
CRM & Business Intelligence Analyst employer: Straumann Group
Contact Detail:
Straumann Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Business Intelligence Analyst
✨Tip Number 1
Familiarise yourself with Salesforce and Power BI, as these are key tools for the role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering these platforms.
✨Tip Number 2
Network with professionals in the CRM and Business Intelligence fields. Attend industry events or join relevant online communities to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Stay updated on the latest trends in data analytics and AI technologies. Being knowledgeable about current innovations will not only help you in interviews but also show your passion for the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to drive decisions or improve processes in previous roles. This will showcase your analytical skills and ability to translate data into actionable insights.
We think you need these skills to ace CRM & Business Intelligence Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the CRM & Business Intelligence Analyst role. Focus on your familiarity with CRM systems like Salesforce and any data analysis tools you've used.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data and problem-solving. Mention specific examples of how you've transformed data into insights or improved processes in previous roles.
Highlight Relevant Qualifications: In your application, emphasise your educational background and any certifications related to business intelligence, data analysis, or CRM systems. This will help demonstrate your suitability for the role.
Showcase Communication Skills: Since the role requires explaining insights to diverse audiences, include examples in your application that demonstrate your ability to communicate complex data in an understandable way.
How to prepare for a job interview at Straumann Group
✨Know Your CRM Tools
Familiarise yourself with Salesforce and other CRM systems mentioned in the job description. Be prepared to discuss your experience with these tools and how you've used them to drive insights or improve processes.
✨Showcase Your Analytical Skills
Prepare examples of how you've transformed data into actionable insights in previous roles. Highlight any experience with Power BI or similar reporting tools, as this will demonstrate your ability to create meaningful reports.
✨Understand Market Trends
Research current trends in aesthetic dentistry and the competitive landscape. Being able to discuss these topics will show your interest in the industry and your ability to contribute to market intelligence efforts.
✨Communicate Clearly
Practice explaining complex data concepts in simple terms. As a Business Intelligence Analyst, you'll need to communicate insights to diverse audiences, so demonstrating your communication skills during the interview is crucial.
