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For Companies At a Glance
- Tasks: Transform data into insights and optimise CRM systems like Salesforce.
- Company: Join Straumann Group, a leader in aesthetic dentistry with innovative solutions worldwide.
- Benefits: Gain hands-on experience, professional growth, and global initiative participation.
- Why this job: Be part of a forward-thinking team driving digital transformation and market strategies.
- Qualifications: Bachelor’s degree in business or related field; experience with CRM tools preferred.
- Other info: Diverse and inclusive workplace welcoming all qualified applicants.
The predicted salary is between 36000 - 60000 £ per year.
About Straumann Group
The Straumann Group is a globally leading provider in aesthetic dentistry, combining experience, scientific evidence, innovation, and passion to deliver high-quality solutions for dental professionals and patients worldwide. As a pioneer in dental implantology, we have expanded our product portfolio to include tooth preservation, regeneration, restoration, orthodontics with transparent aligner trays, and solutions for tooth loss.
Role Overview
As part of our Commercial Excellence team in the Northern European Hub (NEH), we seek a Business Intelligence Analyst passionate about transforming data into insights, data architecture, and process optimization. This role involves responsibilities across CRM, data quality, AI-driven innovation, and market intelligence, with hands-on work in Salesforce supporting users and platform development. If you are data-minded, driven, and eager to learn, this is an excellent opportunity to grow within a forward-thinking team supporting multiple geographies and business units.
Key Responsibilities
- CRM Management & Commercial Analytics
- Support daily operations, development, and optimization of CRM systems including Salesforce and Pitcher platforms.
- Participate in testing new features and platform improvements with global and regional teams.
- Provide user support and contribute to training initiatives.
- Analyze data to understand platform adoption, customer engagement, and campaign effectiveness.
- Identify behavioral trends to support go-to-market strategies.
- Data Quality & Integrity
- Ensure accuracy and completeness of CRM data across SAP CRM and Salesforce.
- Conduct data quality checks, monitoring, and cleansing initiatives.
- Collaborate on data governance and ownership with business users.
- Business Intelligence & Reporting
- Design and deliver reports and dashboards using Power BI and Salesforce Analytics (CRMA).
- Analyze operational data to generate actionable insights.
- AI & Digital Tools
- Leverage AI solutions for predictive analytics, automated insights, and anomaly detection.
- Explore automation opportunities for routine reports and processes.
- Stay informed on emerging BI tools and assist in their integration.
- Market Intelligence & Strategy Support
- Collect and analyze data on market trends, competitors, and customer needs.
- Support development of market insights and dashboards.
- Assist in strategic reviews and commercial planning using internal and external data.
Who You Are
- Driven, analytical, curious about data, with a passion for learning and problem-solving.
- Excellent communicator capable of explaining data insights to diverse audiences.
- Enthusiastic about data, business intelligence, and digital transformation.
- Bachelor’s degree in business, data & tech, or a related field.
- Ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities.
Preferred Qualifications
- Experience with CRM systems such as Salesforce, SAP CRM, Power BI, Alteryx, or similar tools.
- Previous roles in data analysis or sales operations.
- Exposure to AI tools, data modeling, and automation technologies.
What You’ll Gain
- Opportunities for learning and professional growth.
- Involvement in shaping Straumann’s data and digital strategies.
- Hands-on experience with platforms like Salesforce, Pitcher, Power BI, and Alteryx.
- Global initiative participation and stakeholder engagement across regions.
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
CRM & Business Intelligence Analyst employer: Straumann Group
Contact Detail:
Straumann Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Business Intelligence Analyst
✨Tip Number 1
Familiarise yourself with Salesforce and Power BI, as these are key tools for the role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering these platforms.
✨Tip Number 2
Network with professionals in the CRM and business intelligence fields. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at Straumann Group.
✨Tip Number 3
Stay updated on the latest trends in data analytics and AI tools. Being knowledgeable about emerging technologies will not only help you in interviews but also show your enthusiasm for the field and your readiness to contribute to Straumann's innovative environment.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to drive decisions or improve processes in previous roles. This will showcase your analytical skills and ability to translate data into actionable insights, which is crucial for the position.
We think you need these skills to ace CRM & Business Intelligence Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the CRM & Business Intelligence Analyst role. Focus on your analytical abilities, familiarity with CRM systems like Salesforce, and any experience in data analysis or business intelligence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data and problem-solving. Mention specific examples of how you've transformed data into insights in previous roles, and express your enthusiasm for working with the Straumann Group's innovative team.
Highlight Relevant Skills: In your application, emphasise your proficiency with tools such as Power BI, Salesforce, and any AI solutions you've worked with. Discuss your experience in data quality management and your ability to communicate insights effectively to diverse audiences.
Showcase Continuous Learning: Demonstrate your eagerness to learn and adapt by mentioning any recent courses, certifications, or projects related to data analytics, CRM systems, or digital transformation. This will show your commitment to professional growth and staying updated in the field.
How to prepare for a job interview at Straumann Group
✨Know Your CRM Tools
Familiarise yourself with CRM systems like Salesforce and SAP CRM. Be prepared to discuss your experience with these tools, including any specific features you've used or improvements you've implemented.
✨Showcase Your Analytical Skills
Prepare examples of how you've transformed data into actionable insights in previous roles. Highlight your experience with data analysis tools like Power BI and how you've used them to drive business decisions.
✨Demonstrate Communication Skills
As a Business Intelligence Analyst, you'll need to explain complex data insights to various stakeholders. Practice articulating your thoughts clearly and concisely, using examples that showcase your ability to communicate effectively.
✨Stay Updated on Industry Trends
Research current trends in data analytics and AI tools relevant to the role. Being knowledgeable about emerging technologies will show your passion for the field and your commitment to continuous learning.
