At a Glance
- Tasks: Lead strategic growth for key dental service organisations and drive complex commercial negotiations.
- Company: Join a global leader in dental solutions committed to innovation and quality.
- Benefits: Competitive salary, performance incentives, and clear progression opportunities.
- Other info: Dynamic, collaborative environment with opportunities for leadership growth.
- Why this job: Shape the future of dental care while building impactful partnerships.
- Qualifications: 10-15 years in senior commercial roles, ideally in dental or healthcare.
The predicted salary is between 80000 - 100000 £ per year.
About Straumann Group
Straumann Group is a global leader in dental solutions, dedicated to empowering dental professionals to deliver the highest standards of patient care. We offer a comprehensive range of products and services that include dental implants, restorative products, and digital solutions. Our commitment to innovation, quality, and customer service sets us apart in the dental industry.
Role Overview
This is a senior, commercially critical leadership role within Straumann Group’s UK DSO organisation. The role is responsible for shaping and delivering the UK-wide DSO growth agenda, leading complex multi-year commercial negotiations, and building governance-led partnerships with some of the UK’s most sophisticated dental service organisations. The position provides senior-level input into portfolio decisions across the UK DSO customer base and offers exposure to enterprise priorities, with clear scope for broader leadership responsibility as the DSO function continues to evolve.
Key Responsibilities
- DSO Account & Partnership Leadership
- Own the UK DSO approach and senior relationships for a selected number of important Dental Service Organisations (DSOs).
- Develop and execute strategic growth plans for key DSO accounts, driving sustainable business expansion.
- Engage and influence C-suite stakeholders, positioning Straumann as a strategic partner at executive level.
- Build and deliver multi-year account growth frameworks, including objectives, portfolio positioning, whitespace analysis, stakeholder mapping, and governance cadence.
- Build trusted partnerships with senior DSO leadership teams by deeply understanding their operating models, growth ambitions, and priorities.
- Partner with the Head of DSO to define and deliver the most critical UK DSO initiatives, including major commercial negotiations, enterprise-level programmes, and innovation leadership into the largest accounts.
- Work closely with the Head of DSO on the definition and delivery of the most critical UK DSO initiatives, including major commercial negotiations, strategic partnerships, and enterprise-level transformation programs.
- Influence without authority in a matrix environment—aligning sales, marketing, clinical education, operations, and digital teams to remove barriers and accelerate execution.
- Act as a trusted ‘consulting shoulder’ to senior DSO stakeholders—identifying mutual value, shaping joint plans, and unlocking combined outcomes for both organisations.
- A role for senior talent who want to remain highly creative and client-facing (not pure people management), working with the largest accounts on growth, transformation, and new ways of partnering.
- Champion a long-term partnership approach, focusing on business transformation rather than transactional sales.
- Build and present compelling business cases and account development plans to senior decision-makers.
- Commercial Architecture & Negotiation
- Lead complex, high-value commercial negotiations including framework agreements, pricing and rebate structures, and contract renewals.
- Design commercial architectures that balance long-term partnership value with Straumann’s strategic and financial objectives.
- Navigate high-stakes discussions with maturity, confidence, and executive presence to achieve sustainable win-win outcomes.
- Governance, Collaboration, Project Management & Delivery
- Establish and lead internal and external governance structures such as QBRs, steering committees, and executive reviews.
- Orchestrate cross-functional teams (sales, marketing, clinical education, operations) to deliver agreed DSO initiatives and outcomes.
- Gain exposure to the implementation of technology solutions within DSOs and contribute to the setup and evolution of sales governance (ways of working, decision forums, and meeting cadence).
- Drive clarity, prioritisation, and accountability across complex multi-stakeholder programs.
- Think beyond individual accounts, contributing to the broader DSO growth strategy for the region.
- Provide disciplined project leadership across strategic DSO initiatives, translating complex priorities into clear plans, governance routines, accountable workstreams, and measurable delivery outcomes.
- Analytics, Insight & Executive Storytelling
- Leverage CRM, BI and performance data to challenge assumptions, guide negotiation strategy, and inform decision-making.
- Translate complex data into clear, executive-level narratives that support senior leadership and board-level discussions.
- Monitor performance against commercial and portfolio KPIs, identifying risks and opportunities early.
- Lead the preparation and delivery of internal leadership and external DSO presentations, including QBRs, steering committee updates, strategic proposals, and performance reviews.
- Anticipate customer needs and industry trends to proactively shape future business opportunities.
- Translate market insights into actionable growth strategies and measurable business outcomes.
Qualifications
- Experience working in the dental industry ideally with Dental Service Organisations (DSOs).
- 10–15+ years’ experience in senior commercial or strategic account roles within dental, medtech, healthcare, or complex B2B environments.
- Proven track record managing complex negotiations and large strategic accounts, with exposure to C-suite stakeholders.
- Strong analytical capability with deep understanding of CRM, BI, and project management tools.
- Demonstrated executive presence, gravitas, and maturity in high-pressure commercial environments.
- Bachelor’s degree in Business or related discipline; postgraduate qualifications are a plus.
What We Offer
- Competitive salary and performance-based incentive structure.
- High visibility role within a strategically critical growth area.
- Clear long-term progression opportunity toward functional leadership within DSOs.
- Collaborative, innovative and performance-driven environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Senior Strategic Accounts Manager - DSOs (UK) in Birmingham employer: Straumann Group
At Straumann Group, we pride ourselves on being a leading employer in the dental solutions sector, offering a dynamic and collaborative work environment that fosters innovation and professional growth. Our commitment to empowering employees is reflected in our competitive salary packages, performance-based incentives, and clear pathways for career advancement within the UK DSO landscape. Join us to be part of a forward-thinking team that values creativity and strategic partnerships, all while making a meaningful impact in patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Strategic Accounts Manager - DSOs (UK) in Birmingham
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Senior Strategic Accounts Manager - DSOs (UK) in Birmingham
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Straumann Group.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Straumann Group. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Straumann Group! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Straumann Group
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Straumann Group might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Straumann Group. This demonstrates not just your skills but also your dedication to advancing in the field.
