Customer Success Lead, Flood Risk & Engineering Tech

Customer Success Lead, Flood Risk & Engineering Tech

Full-Time 60000 - 75000 £ / year (est.) Home office (partial)
S

At a Glance

  • Tasks: Lead customer trials and support innovative flood risk projects.
  • Company: Exciting AI startup in Greater London with a focus on engineering.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team passionate about applying digital tech to engineering.
  • Why this job: Be the voice of the customer and drive impactful engineering solutions.
  • Qualifications: 5-6 years of experience in civil engineering and chartered status required.

The predicted salary is between 60000 - 75000 £ per year.

Stratum, an AI startup in Greater London, is seeking a hybrid role focused on civil engineering and flood risk assessments. You will run customer trials, support flood risk projects, and be the voice of the customer in the company.

The ideal candidate has 5-6 years of relevant experience and is chartered with a relevant body. Strong interest in applying digital technology to engineering is essential.

Submit your CV and cover letter to brett@stratumtech.co.uk.

Customer Success Lead, Flood Risk & Engineering Tech employer: Stratum

Stratum is an innovative AI startup located in Greater London, offering a dynamic work environment that fosters creativity and collaboration. As a Customer Success Lead, you will not only play a pivotal role in shaping flood risk assessments but also benefit from a culture that prioritises employee growth through continuous learning and development opportunities. With a strong emphasis on work-life balance and the chance to make a meaningful impact in the engineering sector, Stratum stands out as an exceptional employer for those passionate about leveraging technology for positive change.

S

Contact Details:

Stratum Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Success Lead, Flood Risk & Engineering Tech

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Customer Success Lead, Flood Risk & Engineering Tech role you’re after at Stratum.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Stratum a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Stratum.

Apply Through Company Websites

When you spot a role like Customer Success Lead, Flood Risk & Engineering Tech at Stratum, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Customer Success Lead, Flood Risk & Engineering Tech

Civil Engineering
Flood Risk Assessment
Customer Trials Management
Project Support
Customer Advocacy
Digital Technology Application
Chartered Status

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Customer Success Lead, Flood Risk & Engineering Tech, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Stratum a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Stratum specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Stratum

Brush Up on Core Engineering Principles

Before heading into the interview with Stratum, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Stratum want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.