Hybrid HR Systems Admin — Drive Digital HR & Analytics

HR Systems Administrator Family Services Company - Hybrid role based in Birmingham. Up to 55K plus benefits.

My client, a nationwide family services company, has an exciting opportunity for an HR Systems Administrator. This role requires an understanding of HR in a complex and regulatory driven organisation where you will support the delivery of a fully integrated, end-to-end operating model as part of the company’s business-wide transformation programme.

This hybrid role based in central Birmingham will suit an experienced HR Systems Administrator with significant experience working with major HRIS platforms, LMS, Recruitment, Payroll, and Onboarding systems. In this role, you will take ownership of the company’s key people systems, including HRIS, Learning, Recruitment, and related systems, managing upgrades and enhancements by ensuring these systems are reliable, secure, and user-friendly, supporting the company’s HR teams and providing support to internal users.

You will also play a central role in the company’s transformation and digitisation projects, partnering with DevOps, BI, and operational teams to enhance reporting, data integrity, and system integration, bridging the gap between technical system maintenance and the operational needs of the company’s HR team, managing and optimising its digital HR Systems.

Besides system maintenance and configuration, data integrity and security, you will assist with the selection, implementation, and optimisation of new HR applications, as well as reporting and analytics, working alongside the BI team to deliver accurate, timely, and automated reporting by acting as the first point of contact for HR system queries, troubleshooting, and guiding staff on system functionality, process improvement, vendor management, and compliance with data protection and security standards.

• 3-5 years experience in systems administration, IT engineering, or advanced support roles.
• Experience with implementing and maintaining HR information systems (e.g., Sage People, PeopleSoft, Workday, SAP SuccessFactors).
• Experience in Learning Management Systems (e.g., Learn Amp or similar enterprise systems).
• Expertise in setting up user roles, permissions, and automated workflows across several HR platforms.
• Direct experience of working with solution providers/vendors to manage relationships and oversee change management processes.
• Excellent interpersonal skills to convey ideas and concepts to all levels of colleagues and integrate into the team dynamic.
• Good knowledge of UK GDPR.
• A degree (or equivalent experience) in Computer Science, Information Technology, or related field.
• Strong documentation discipline and commitment to systems hygiene.
• Strong understanding of HR data reporting, workflow automation, and integration.
• Familiarity with service management tools such as ServiceNow, Jira/Confluence, or Azure DevOps within Agile environments.
• The confidence to collaborate across teams and communicate technical concepts clearly.

• Previous experience as an HR Systems Administrator in Family services or social care (although this is not essential).
• Experience in supporting business decision-making processes around software selection and implementation.
• Ability to use SQL for querying databases and tools such as Excel to an advanced level.
• Experience of integration with systems such as Power BI or Tableau to understand the delivery of statutory and performance reporting.

This HR Systems Administrator role is paying a salary up to 55K plus an excellent benefits package. Please get in touch as soon as possible to find out more.