IT Services Analyst: 1st/2nd Line Support – Career Growth in Horsham
IT Services Analyst: 1st/2nd Line Support – Career Growth

IT Services Analyst: 1st/2nd Line Support – Career Growth in Horsham

Horsham Full-Time 30000 - 42000 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Monitor IT infrastructure and provide top-notch end-user support.
  • Company: Leading global Financial Software company with a supportive team culture.
  • Benefits: Extensive training in cybersecurity and great career advancement opportunities.
  • Why this job: Join a dynamic team and grow your tech skills while making a real impact.
  • Qualifications: Prior IT support experience and a passion for learning new technologies.
  • Other info: Perfect for those looking to kickstart their career in tech.

The predicted salary is between 30000 - 42000 £ per year.

A leading global Financial Software company based in Horsham is seeking an IT Services Analyst for 1st and 2nd line support. Responsibilities include monitoring IT infrastructure, providing end-user support, and engaging in cyber and information security activities.

The ideal candidate will have prior IT support experience and a passion for learning new technologies. This role offers extensive training in cybersecurity and excellent opportunities for career advancement within a supportive team environment.

IT Services Analyst: 1st/2nd Line Support – Career Growth in Horsham employer: Stratospherec Ltd

Join a leading global Financial Software company in Horsham, where you will thrive in a dynamic work culture that prioritises employee growth and development. With extensive training in cybersecurity and a supportive team environment, this role as an IT Services Analyst not only offers the chance to enhance your technical skills but also paves the way for meaningful career advancement. Experience the unique advantage of working in a forward-thinking organisation that values innovation and collaboration.
S

Contact Detail:

Stratospherec Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Services Analyst: 1st/2nd Line Support – Career Growth in Horsham

Tip Number 1

Network like a pro! Reach out to current employees at the company on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and might even lead to a referral!

Tip Number 2

Prepare for the interview by brushing up on your technical skills. Since this role involves 1st and 2nd line support, make sure we can confidently discuss troubleshooting methods and our experience with IT infrastructure.

Tip Number 3

Show off your passion for learning! During interviews, share examples of how we've kept up with new technologies or any relevant training we've pursued. This will highlight our commitment to growth in the IT field.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to match the job description perfectly, increasing our chances of landing that interview.

We think you need these skills to ace IT Services Analyst: 1st/2nd Line Support – Career Growth in Horsham

1st Line Support
2nd Line Support
IT Infrastructure Monitoring
End-User Support
Cybersecurity Knowledge
Information Security Awareness
Technical Support Experience
Passion for Learning New Technologies
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant IT support experience. We want to see how your skills match the role, so don’t be shy about showcasing your passion for learning new technologies!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Services Analyst position and how you can contribute to our team. Keep it friendly and professional!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love candidates who can think on their feet and provide great end-user support, so let us know how you’ve done this before!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our supportive team environment!

How to prepare for a job interview at Stratospherec Ltd

Know Your Tech

Brush up on your technical knowledge related to IT support. Be ready to discuss your experience with 1st and 2nd line support, and any specific technologies you've worked with. This will show that you're not just passionate about learning but also have a solid foundation.

Show Your Problem-Solving Skills

Prepare to share examples of how you've tackled IT issues in the past. Think of specific scenarios where you successfully resolved a problem or improved a process. This will demonstrate your analytical skills and ability to think on your feet.

Engage with Cybersecurity Topics

Since the role involves cybersecurity activities, make sure to familiarise yourself with current trends and challenges in the field. You could mention any relevant courses or certifications you've pursued, showing your commitment to staying updated.

Ask Insightful Questions

Prepare thoughtful questions about the company's IT infrastructure and team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your career growth aspirations.

IT Services Analyst: 1st/2nd Line Support – Career Growth in Horsham
Stratospherec Ltd
Location: Horsham

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>