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- Tasks: Support and monitor IT infrastructure while providing 1st/2nd line support.
- Company: Join a leading global Financial Software Company in Horsham.
- Benefits: Salary up to £35K, comprehensive training, and great benefits.
- Why this job: Gain valuable experience in IT and Cyber Security with excellent career prospects.
- Qualifications: 1st or 2nd Line Support experience and strong problem-solving skills.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 28000 - 42000 £ per year.
A leading global Financial Software Company based in Horsham is seeking an IT Services Analyst to join their team. This role will involve supporting and monitoring the existing IT infrastructure, and candidates should have 1st or 2nd Line Support experience. Comprehensive training will be provided, particularly for those interested in Cyber Security. The position offers a salary up to £35K plus benefits. Candidates should demonstrate excellent organizational skills and a proactive approach to problem-solving.
IT Services Analyst - 1st/2nd Line Support (On-site Horsham) employer: Stratospherec Limited
Contact Detail:
Stratospherec Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Services Analyst - 1st/2nd Line Support (On-site Horsham)
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our problem-solving skills with real-life examples, especially those related to 1st and 2nd Line Support.
✨Tip Number 3
Don’t forget to research the company! Understanding their products and services will help us tailor our responses during the interview and show that we’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace IT Services Analyst - 1st/2nd Line Support (On-site Horsham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 1st or 2nd Line Support experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Services Analyst position and how your proactive problem-solving approach can benefit our team.
Show Off Your Organisational Skills: In your application, give examples of how you've effectively managed tasks or projects in the past. We love candidates who can demonstrate strong organisational skills, so let us know how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stratospherec Limited
✨Know Your Tech
Brush up on your 1st and 2nd Line Support knowledge. Be ready to discuss common IT issues and how you would troubleshoot them. Familiarise yourself with the tools and technologies mentioned in the job description, as this will show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your proactive approach to problem-solving, which is key for this position.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s IT infrastructure or their approach to Cyber Security training. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and tasks effectively. You might want to share specific tools or methods you use to stay organised, as this aligns with the skills they’re looking for in an ideal candidate.
