At a Glance
- Tasks: Support families of children with special educational needs to help them thrive.
- Company: Join a dedicated team at Strathmore School, part of Helix Learning Trust.
- Benefits: Enjoy competitive pay, pension schemes, and discounts on big brands.
- Other info: Opportunities for career growth and professional development across the Trust.
- Why this job: Make a real difference in the lives of families and children with SEND.
- Qualifications: Experience or interest in SEND education and strong communication skills.
The predicted salary is between 27543 - 27543 £ per year.
About this Role
Family Support Worker - Strathmore School
Job Type: Permanent, Full time, 32.5 hours per week/Part Time
This is a term-time only contract, working 39 weeks per year. Applications for part-time working will be considered in line with business needs.
Salary: NJC 18 £27,543 pa actual
Anticipated Start Date: November 2026
Are you passionate about supporting children with special educational needs (SEND) to reach their full potential? If you’re an enthusiastic, patient, and committed individual with experience or interest in SEND education, we’d love for you to join our warm and dedicated team at Strathmore School.
About Us
Strathmore is part of Helix Learning Trust. Helix Learning Trust brings together five mainstream schools and three specialist schools serving children and young people aged 4 to 19 across the Royal Borough of Kingston upon Thames and the London Borough of Richmond upon Thames. Our family of schools includes three nursery and primary schools, two secondary schools, a joint sixth form, and three special schools, alongside five Specialist Resource Provisions within our mainstream settings. Working collaboratively as one trust, we share expertise, resources and ambition to ensure every child and young person receives an exceptional education and is prepared for a world of opportunity.
Strathmore school is a forward-thinking and innovative special school, currently located across the borough of Richmond in 4 campuses. All our sites are co-located with local, inclusive-minded mainstream primary and secondary schools, and we work closely with each school to promote an inclusive partnership. We are a happy, positive and hardworking staff, educating learners aged 4-19 with severe or profound and multiple learning disabilities and many of whom have a co-diagnosis of Autism Spectrum Condition. We work closely with colleagues from Educational Psychology, Health and Social Care to ensure that our learners receive all the support and challenge they need to achieve. Every learner has an Education, Health and Care Plan that details what and how they are learning, including input from Speech and Language, Occupational, and Physiotherapy.
The Role
We are passionate about creating a supportive environment for our pupils and their families, and we believe in the power of partnerships to transform lives. As our Family Support Worker, you will be at the heart of this mission, making a real difference in the lives of our families. This role entails working with senior leaders to identify and support families, reduce barriers to pupil attendance and learning, help parents and carers to network, access support from other agencies (which may include financial support, housing, and social care), and work with the designated safeguarding lead, attending Children in Need (CIN) and Team Around the Child (TAC) meetings.
Closing: 9th October 2026
Shortlisting: 13th October 2026
Interviews: 15th October 2026
Shortlisting will be based on your supporting statement. Please ensure you address each of the points as per the attached person specification.
Why Join Us?
- Access to very competitive pension schemes
- Employee Assistance Program - available 24/7 to support you
- The Cycle to Work scheme - a brand new bike and equipment through your salary, saving up to 42%.
- Auriga Rewards benefits platform with 1000s of discounts and offers for big name brands in retail, travel, fitness, utilities and wellbeing.
- We have committed to following nationally agreed terms and conditions for pay for both teachers and support staff
- Recruitment Referral Scheme
- Wider opportunities for career progression and professional development across the Trust, with the ability to move across different settings and divisions.
Visits and Informal Discussions
Prospective candidates are warmly encouraged to visit the school or arrange an informal discussion.
Safeguarding Statement
Helix Learning Trust and its schools are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Employment is subject to a valid right-to-work status, satisfactory pre-employment checks such as references, a pre-employment health questionnaire, and an enhanced disclosure from the Disclosure and Barring Service (DBS). There is a shared commitment across the Trust to nurture a culture of respect, where discrimination is not tolerated, individuals are treated equitably and fairly, and they feel a sense of belonging. We welcome applications from all backgrounds, regardless of ethnicity, gender, age, disability, sexual orientation, or religion. We reserve the right to withdraw this vacancy and to interview shortlisted candidates at any time before the closing date.
Family Support Worker in London employer: Strathmore School
Strathmore School, part of Helix Learning Trust, is an exceptional employer dedicated to fostering a supportive and inclusive environment for both staff and students. With a strong focus on professional development and career progression, employees benefit from competitive pension schemes, a 24/7 Employee Assistance Program, and access to a wide range of discounts through the Auriga Rewards platform. Located in the vibrant boroughs of Kingston upon Thames and Richmond upon Thames, Strathmore School offers a collaborative work culture where every team member plays a vital role in transforming the lives of children with special educational needs.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Strathmore School.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Strathmore School!
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Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Strathmore School or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Family Support Worker in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Strathmore School:Before hitting send, make sure to tailor your application specifically to Strathmore School! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Strathmore School
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
