At a Glance
- Tasks: Provide technical support and coordinate responses to operational issues in the Subway.
- Company: Join SPT, Scotland's largest transport partnership, transforming public transport.
- Benefits: Earn up to £44K, enjoy free Subway travel, and a great pension scheme.
- Other info: Dynamic work environment with opportunities for learning and career progression.
- Why this job: Be part of the UK's first Unattended Train Operation system and make a real impact.
- Qualifications: Experience in maintenance and technical data analysis; SCADA knowledge is a plus.
The predicted salary is between 32000 - 44000 £ per year.
About SPT
Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. We run the Glasgow Subway, a host of specialist bus services and are responsible for delivering better public transport for all. The Subway has been modernised twice in its history with the previous modernisation taking place in the late 1970s. We are currently undertaking a £288m transformational project which will result in the Subway being one of the most advanced systems in Europe. This is your opportunity to be part of the future of Subway, helping us to deliver the first full Unattended Train Operation (UTO) system in the UK.
As well as an excellent remuneration package, giving potential earnings of £40K to £44K gross inclusive of allowances, SPT offers a great career average pension scheme, free Subway travel and subsidised rail travel to and from work.
About the Role
The Technical Controller is a member of the Maintenance team reporting to the Shift Service Delivery Managers. You will provide first line technical inputs to the Operational Control Centre (OCC) as the primary contact for the Subway Operations team for any technical issues that arise during operational hours and co-ordinate the technical response to avoid or reduce any impact from service affecting failures. You will provide real time support to the Subway Operations team and ensure incident reports include all required technical details. You will be the first technical responder to alarms and diagnostic data outputs from the Subway Integrated System and initiate immediate action for priority alarms and co-ordinate appropriate technical responses for each event. The Technical Controller will play a key role in the monitoring and analysis of system technical data from the SCADA system and support the continuous improvement of the Subway Integrated System’s performance.
This role may suit a maintenance technician/engineer looking to take the next steps in their career by using and growing their skillset, problem-solving, and technical expertise in a dynamic operational and data driven maintenance environment.
About You
The successful candidate will have experience of working in a maintenance environment, technical data analysis/use of SCADA and working on technical systems, including telecoms and control. Knowledge of engineering methodologies such as condition-based monitoring (CBM) and reliability centred maintenance (RCM) is desirable. You will have experience of working in a safety critical or highly regulated environment and be aware of health and safety practices and requirements. Experience of a railway or public transport industry is desirable although not essential. You will be a Time Served Technical Apprentice or Graduate or be able to demonstrate equivalent experience. An HNC in an engineering/technical/data science subject is desirable, although not essential. You will have the ability to work in an environment where a high level of concentration, vigilance and safety awareness is required. You must be able to interpret and explain technical information. You must be computer literate and able to adapt quickly to new technologies and software. Attention to detail and an aptitude to complete formal paperwork whilst recognising the importance of data quality and accurate reporting.
A highly motivated, professional, reliable and capable individual you will be a team player with the ability to plan work, operate in a changing environment and react effectively to changing demands. You will use your good communication skills to collaborate with internal and external stakeholders to ensure our services are delivered in a professional manner and deliver positive change.
Further details of the role and key responsibilities are set out in the job description.
Please note, this position falls into the high risk category under the Alcohol and Drugs policy and therefore is subject to random & for-cause testing procedures. Full time hours will be 35 hours a week on a maximum 5/7 shift basis. You will be based in Broomloan Depot, Robert Street, Glasgow.
What we can offer you…
33 Days Annual and Public Holiday Entitlement (41 days after 5 years’ service)
Membership of the Local Government Pension Scheme - SPT contribute 6.5% of your annualised pay
Group Life Assurance Cover
SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
Bus or Rail Season Ticket Scheme - subsidised at a maximum of £645 towards the cost
Cycle to Work Scheme, Employee Assistance Programme, Long Service Awards, Credit Union
How to Apply
To apply, please select the ‘apply now’ button to complete an online application form. Closing date for applications will be 25th January 2026 at midnight. Previous applicants need not apply. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you’ve got the right skills for the job we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race. SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience. For applicants with special requirements, or if you have any questions please email recruitment@spt.co.uk quoting the above reference.
Technical Controller (Control Room Technical Operator/Maintenance Controller) (2 Posts) employer: Strathclyde Partnership for Transport
Strathclyde Partnership for Transport (SPT) is an exceptional employer, offering a dynamic work environment where you can contribute to the future of public transport in Scotland. With competitive salaries, generous benefits including free Subway travel and a strong commitment to employee development, SPT fosters a culture of collaboration and innovation, making it an ideal place for those looking to grow their careers in a safety-critical and highly regulated industry.
Contact Details:
Strathclyde Partnership for Transport Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Controller (Control Room Technical Operator/Maintenance Controller) (2 Posts)
✨Tip Number 1
Get to know the company! Research SPT and its projects, especially the transformational project for the Subway. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of SCADA systems and engineering methodologies. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Technical Controller (Control Room Technical Operator/Maintenance Controller) (2 Posts)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Technical Controller role. Use keywords from the job description to show that you understand what SPT is looking for.
Showcase Your Technical Skills:Since this role involves technical data analysis and SCADA systems, be sure to include any relevant experience or qualifications. Don’t just list them; explain how you've used these skills in past roles.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. Avoid jargon unless it’s relevant to the role, and make sure your points are easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Strathclyde Partnership for Transport
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially around SCADA systems and maintenance methodologies like condition-based monitoring. Be ready to discuss how you've used these in past roles, as this will show you're not just familiar with the concepts but can apply them in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in a high-pressure environment. Think about specific incidents where you had to respond quickly to alarms or system failures, and be ready to explain your thought process and the outcomes.
✨Communicate Clearly
Since you'll be liaising with various teams, practice explaining complex technical information in simple terms. This will demonstrate your ability to communicate effectively, which is crucial for a role that involves coordinating responses to technical issues.
✨Emphasise Safety Awareness
Given the safety-critical nature of the role, be prepared to discuss your understanding of health and safety practices. Share any relevant experiences where you prioritised safety in your work, as this will highlight your commitment to maintaining a safe working environment.
