At a Glance
- Tasks: Train Subway Operations staff to ensure safe and effective service delivery.
- Company: Join Strathclyde Partnership for Transport, Scotland's largest regional transport partnership.
- Benefits: Enjoy 33 days annual leave, pension contributions, and free Subway travel.
- Other info: Dynamic work environment with opportunities for career progression and personal development.
- Why this job: Be part of the Subway Modernisation Project and shape the future of public transport.
- Qualifications: Training qualification and experience in designing and delivering training programmes required.
The predicted salary is between 30000 - 40000 £ per year.
Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. We run the Glasgow Subway, a host of specialist bus services and are responsible for delivering better public transport for all. SPT is currently delivering a £288m Subway Modernisation Project to improve the customer experience and secure this iconic public asset for future generations. The first new Subway trains have arrived in Glasgow and work on Subway Modernisation continues at pace this year. This is your opportunity to be part of the future of the Subway and to ensure that we deliver excellent customer service in all aspects of our Operations for years to come.
As a member of the Subway Operations Training Team you will equip our Subway Operations staff with the knowledge, skills and competencies to perform their duties safely and effectively. You will assist the Lead Training Officer (Operations) and Head of Service Operations & Security (Subway) by creating, developing, preparing and delivering training to the Subway Operations staff. Your initial focus will be the training of Operational Control Centre (OCC) staff. You will also deliver other training programmes/core work role competencies as the Subway Modernisation Projects progresses.
The successful candidate will have a Training qualification (City & Guilds, MOI or equivalent), A1 or D32/33 Competence Assessor qualification and Digital Skills (EDSQ) or (FSQ) qualification. Membership of a relevant professional body is desirable. The successful candidate will be experienced in designing, delivering and managing training programmes in a workplace or training environment and producing CGI to aid understanding of learners’ needs of technical subjects. You will have a working knowledge of training authoring tools for interactive e-learning content creation. You will have knowledge and understanding of an operational or customer-service environment. Knowledge and experience of railway or transport providers operating in a safety critical environment is desirable but not essential.
The successful candidate will have excellent training and presentation skills to facilitate knowledge transfer and the ability to interpret new information and develop training programmes. You will also have excellent coaching and mentoring skills. A highly motivated, reliable and capable individual you will be able to work under pressure while assessing and being able to adapt to changing priorities. You will use your communication skills and interpersonal skills to work with the Subway Operations Training Team to deliver a consistently high level of training to our staff and equip them to deliver safe, efficient and customer focused subway services.
Further information is available from the Job Description and Person Specification attached. Please note, this position falls into the high risk category under the Alcohol and Drugs policy and therefore is subject to random & for-cause testing procedures. Full time hours will be an average of 35 hours a week Monday to Friday. You will be based in the Operations Suite, Govan Subway Station, Glasgow.
What we can offer you…
- 33 Days Annual and Public Holiday Entitlement (41 days after 5 years’ service)
- Membership of the Local Government Pension Scheme - SPT contribute 19.3% of your annualised pay
- SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
- Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
- Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £667 towards the cost
- Cycle to Work Scheme, Employee Assistance Programme, Long Service Awards, Credit Union
To apply, please select the ‘apply now’ button to complete an online application form. Closing date for applications will be Wednesday 10 June 2026 at 23:59hrs.
SPT is an Equal Opportunities company welcoming applications from a diverse background. If you’ve got the right skills for the job we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race. SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience. For applicants with special requirements, or if you have any questions please email quoting the above reference.
Training Officer (Fixed Term x3) in Glasgow employer: Strathclyde Partnership for Transport
Strathclyde Partnership for Transport (SPT) is an exceptional employer, offering a dynamic work environment dedicated to enhancing public transport in Scotland. With a strong commitment to employee development, SPT provides extensive training opportunities, generous annual leave, and a supportive culture that values diversity and inclusion. Located in Glasgow, employees benefit from free travel on the Subway and various schemes that promote work-life balance, making it an ideal place for those seeking meaningful and rewarding careers in the transport sector.
Contact Details:
Strathclyde Partnership for Transport Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Training Officer (Fixed Term x3) in Glasgow
✨Tip Number 1
Get to know the company! Research Strathclyde Partnership for Transport and their Subway Modernisation Project. Understanding their goals and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at SPT. Personal connections can give you an edge and insider knowledge about the company culture.
✨Tip Number 3
Prepare for the interview by practising common questions related to training and customer service. Think about how your skills align with the job description, especially around training delivery and operational environments. Confidence is key, so rehearse your answers!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Training Officer (Fixed Term x3) in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Training Officer. We want to see how you can contribute to our Subway Operations Training Team!
Show Off Your Qualifications:Don’t forget to mention your training qualifications and any relevant experience in designing and delivering training programmes. We’re looking for someone who can hit the ground running, so let us know what you've got!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, especially when it comes to your training and presentation skills.
Apply Through Our Website:Remember to apply through our website by clicking the ‘apply now’ button. It’s the easiest way for us to receive your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Strathclyde Partnership for Transport
✨Know Your Training Stuff
Make sure you brush up on your training qualifications and experience. Be ready to discuss how you've designed and delivered training programmes in the past, especially in a customer-service or operational environment. Highlight any specific tools or methods you've used to engage learners.
✨Showcase Your Communication Skills
As a Training Officer, you'll need to communicate effectively with various teams. Prepare examples of how you've successfully conveyed complex information in an easy-to-understand way. Think about times when your coaching or mentoring made a real difference.
✨Understand the Subway Modernisation Project
Familiarise yourself with the details of the Subway Modernisation Project. Knowing the goals and current progress will show your genuine interest in the role and help you connect your skills to their needs. It’s all about demonstrating that you’re invested in the future of the Subway.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle real-life training challenges. Think through scenarios where you had to adapt your training approach or manage difficult situations. This will showcase your problem-solving skills and ability to work under pressure.
