Bus Station Regulator (BBS) in Glasgow

Bus Station Regulator (BBS) in Glasgow

Glasgow Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Ensure safe bus operations and manage traffic at Buchanan Bus Station.
  • Company: Join SPT, Scotland's largest transport partnership with a focus on innovation.
  • Benefits: Enjoy 33 days holiday, pension scheme, and free Subway travel.
  • Other info: Flexible working hours and opportunities for career progression.
  • Why this job: Be part of a vital team ensuring smooth public transport in Glasgow.
  • Qualifications: National 5 in English and Maths required; customer service experience preferred.

The predicted salary is between 30000 - 40000 £ per year.

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long-term multi-modal transport strategy for the West of Scotland.

About the Role

The Regulator is responsible for the safe movement of all buses in the bus station ensuring the continuous operation of traffic and ensuring timeous departures and for keeping all unauthorised persons/vehicles off the operational area and control any changes to bus movements within the stances and monitor and control vehicle movements and speed as well as control of parking.

About You

Our ideal candidate will be self-motivated, reliable and have good communication skills both orally and written and have the ability to work in an environment where safety is paramount. The ability to read timetables and fare tables as well as having basic keyboard skills is essential. You will also need to have good customer service skills and have experience working in a customer-facing/front line role. Good general knowledge of the transport industry and bus rules and regulations would be an advantage. The successful candidate will have relevant qualifications including National 5 Level A-C equivalent in English and Maths/Arithmetic.

What we can offer you

  • SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
  • 33 days Annual and Public Holiday Entitlement
  • Membership of the Local Government Pension Scheme
  • Group Life Assurance Cover
  • Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free, plus one for a member of your household
  • Discounted Season Rail Tickets - maximum of £667 towards the cost of an annual rail or bus ticket
  • Flexible working options
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Long Service Awards
  • Credit Union

You will be expected to work at Buchanan Bus Station, however you could be asked to work at various locations within SPT’s remit. The earliest start at any location will be 06:00 hours with the latest finishing time being 23:00 hours. You will be based at Buchanan Bus Station, 10 Killermont Street, Glasgow.

Please note, this position falls into the high-risk category under the Alcohol and Drugs policy and therefore is subject to random and for-cause testing procedures.

How to Apply?

To apply, please select the ‘apply now’ button to complete an online application form. Closing date for applications will be Sunday 31 June 2026 at midnight. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have got the right skills for the job, we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience.

For applicants with special requirements, or if you have any questions please email quoting the above reference.

Bus Station Regulator (BBS) in Glasgow employer: Strathclyde Partnership for Transport

Strathclyde Partnership for Transport (SPT) is an exceptional employer, offering a collaborative work culture that prioritises public service and community impact. With a focus on employee development and significant transformation projects like Subway Modernisation and Bus Reform, SPT provides unique opportunities for professionals to influence long-term outcomes in transport while enjoying a supportive environment in the heart of Glasgow. Join us to be part of a team dedicated to delivering a world-class, low-carbon transport system that enhances the quality of life for over 2.2 million people.

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Contact Details:

Strathclyde Partnership for Transport Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bus Station Regulator (BBS) in Glasgow

Tip Number 1

Get to know the company! Research Strathclyde Partnership for Transport and understand their values, services, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since good communication is key for the Bus Station Regulator role, try role-playing scenarios with a friend or family member. This will help you feel more confident when discussing your experience and how it relates to the job.

Tip Number 3

Network like a pro! Connect with current or former employees of SPT on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know who might give you a helpful insight or even a referral!

Tip Number 4

Apply through our website! Make sure to submit your application via the 'apply now' button. This ensures your application goes directly to the right place and shows that you're following the process as instructed.

We think you need these skills to ace Bus Station Regulator (BBS) in Glasgow

Communication Skills
Customer Service Skills
Safety Awareness
Time Management
Ability to Read Timetables
Basic Keyboard Skills
Knowledge of Transport Industry

Some tips for your application 🫡

Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what SPT is looking for in a Bus Station Regulator. Tailor your application to highlight how your skills and experiences match their needs.

Show Off Your Communication Skills:Since good communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your best writing!

Highlight Relevant Experience:If you've worked in customer-facing roles or have experience in the transport industry, shout about it! Share specific examples of how you've handled similar responsibilities or challenges in the past. This will help us see why you're a great fit.

Apply Through Our Website:Don’t forget to hit that ‘apply now’ button on our website! It’s the easiest way to get your application in front of us. Plus, it ensures you’re following the right process and gives you the best chance of being considered.

How to prepare for a job interview at Strathclyde Partnership for Transport

Know Your Transport Basics

Brush up on your knowledge of bus rules and regulations, as well as general transport industry insights. Being able to discuss these topics confidently will show that you're serious about the role and understand its importance.

Demonstrate Your Communication Skills

Since good communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in previous roles, especially in customer-facing situations.

Safety First Mindset

Given that safety is paramount in this role, be ready to discuss how you prioritise safety in your work. Think of specific instances where you ensured a safe environment or handled a situation that required quick thinking and adherence to safety protocols.

Show Your Customer Service Flair

Prepare to share experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation, as this will demonstrate your ability to handle the public effectively.