Bus Station Manager in Glasgow

About Strathclyde Partnership for Transport

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven Regional Transport Partnerships, serving a population of more than 2.2 million people across 12 local authority areas in the West of Scotland. SPT’s role is to bring together local authorities and key regional and national partners to plan and deliver an integrated, sustainable transport system that supports inclusive economic growth, tackles inequality, and improves quality of life.

At the heart of this is a clear ambition: to deliver a world-class, low-carbon transport system that meets the needs of people and communities now and in the future. SPT sits at the centre of regional transport planning, combining strategic insight, robust analysis, and practical delivery. The organisation plans and supports transport across all modes, working closely with councils, Transport Scotland, the Scottish Government, operators, and communities to shape how transport services evolve over time.

Alongside its strategic planning role, SPT delivers and supports a wide range of transport activity across the region. This includes investment in bus services, infrastructure and subway, management of major transport programmes, and the delivery of passenger-focused improvements that help keep communities connected. SPT is now entering a period of significant transformation. Major programmes such as Bus Reform and Clyde Metro and Buchanan Bus Station masterplan represent some of the most ambitious transport initiatives ever undertaken in the West of Scotland.

Together, they will reshape how public transport is planned, governed, and delivered, placing passengers, communities and long-term sustainability at the heart of decision-making. This is an organisation with a strong public service ethos, a collaborative culture and a growing national profile. For professionals who want to work at scale, influence long-term outcomes and help deliver meaningful change, SPT offers a uniquely compelling environment.

About the Role

SPT is seeking an experienced individual, for the role of Bus Stations Manager, who is a strong operational leader and people manager, who cares about driving standards and delivering continuous improvements across the region’s bus stations. We are looking for a person who can build great relationships with partners and represent the interests of bus stations across the region. As a member of the Transport Operations team, you will be responsible for the safe, secure and efficient operation of all bus stations within SPT’s remit.

You will lead the Bus Stations operations team, providing visible leadership across multiple sites and ensuring consistent performance for our customers across a geographically dispersed estate. You will manage all resources, budgets, people and assets including development of budgets and resource plans in line with SPT’s corporate position ensuring resilience, flexibility and value for money.

The Bus Stations Manager will continually review and innovate SPT’s approach to front line customer services, make recommendations for improvement and develop an action plan for implementation in partnership with management colleagues, driving a customer-focused culture and measurable service improvements. You will also manage engagement with unions where necessary to support the delivery of the business requirements while maintaining positive and effective relationships and participate in the development of any future proposals for bus station operations ensuring operational practicality and impact are considered.

About You

You will have in-depth knowledge of operational environments and legislative requirements delivering compliance across the operational estate. An in-depth knowledge of safety management processes, techniques, control measures and security matters relating to bus stations and transport operations or equivalent sites will be of significant benefit.

The successful candidate will have experience of leading and managing operational teams across multiple sites with a strong track record of driving performance, accountability and consistency in delivering frontline customer service quality standards, whilst effectively managing resources to deliver operational requirements and meet and exceed customer expectations. You will be highly motivated, with excellent interpersonal and communication skills. A reliable and flexible individual who is able to collaborate with partners, build a team around a common purpose and be a confident, visible leader who can engage, motivate and develop teams whilst being effective and calm under pressure.

You will demonstrate resilience and adaptability, with the ability to work under pressure, make sound decisions quickly and respond effectively to incidents and changing operational demands. You will also be able to work flexibly, including across locations and outwith normal hours where required, to meet the needs of the operation. It is essential that the successful candidate has a degree in a relevant discipline or demonstrable relevant experience. A leadership and management qualification is desirable.

Further details of the role and key responsibilities are set out in the job description. The nature of this role may require you to work flexibly, including across locations and outwith normal office hours on occasion to support the operational requirements, including responding to incidents and operational pressures as they arise. You will be based at Buchanan Bus Station, Killermont Street, Glasgow.

Please note, this position falls into the medium risk category under the Alcohol and Drugs policy and therefore is subject to random and for-cause testing procedures.

What we can offer

Working at SPT comes with many benefits you can look forward to:

• 33 Days Annual and Public Holiday Entitlement then 41 days after 5 years’ service (pro rata to shift pattern)
• Membership of the Local Government Pension Scheme - SPT contribute a percentage of your annualised pay in line with the requirements of the Strathclyde Pension Fund
• Group Life Assurance Cover
• SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
• Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
• Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £667 towards the cost
• Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union

How to Apply

To apply, please select the ‘apply now’ button to complete an online application form. Closing date for applications will be 8 July 2026 midnight. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have got the right skills for the job, we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience.

For applicants with special requirements, or if you have any questions please email quoting the above reference.