At a Glance
- Tasks: Lead and innovate bus station operations to enhance customer experience.
- Company: Join SPT, Scotland's largest transport partnership, making a difference in public transport.
- Benefits: Enjoy 33 days holiday, pension scheme, free Subway travel, and more perks.
- Why this job: Be part of a team that shapes the future of transport in your community.
- Qualifications: Degree or relevant experience in operational management required.
- Other info: Dynamic role with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
About SPT
Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long-term multi-modal transport strategy for the West of Scotland. SPT’s bus stations are a core part of the communities they support. They are fundamental to people’s day-to-day travel experience and the gateway to our region. They need to operate to a very high standard to deliver against customer expectations.
About the Role
SPT is seeking an experienced individual who cares about driving standards and delivering continuous improvements across the region’s bus stations. As a member of the Transport Operations team, you will be responsible for the safe operation and security of all bus stations within SPT’s remit. You will lead the Bus Stations operations team, ensuring appropriate resources for all operational needs. You will manage all resources, budgets, people and assets including development of budgets and resource plans in line with SPT’s corporate position. The Bus Stations Manager will continually review and innovate SPT’s approach to front line customer services, make recommendations for improvement and develop an action plan for implementation in partnership with management colleagues. You will also manage engagement with unions where necessary to support the delivery of the business requirements and participate in the development of any future proposals for bus station operations. The nature of this role may require you to work outwith normal office hours on occasion to support the operational requirements. You will be based at Buchanan Bus Station, Killermont Street, Glasgow. Please note, this position falls into the medium risk category under the Alcohol and Drugs policy and therefore is subject to random and for-cause testing procedures.
About You
You will have in-depth knowledge of operational environments and legislative requirements delivering compliance across the operational estate. You will also have in-depth knowledge of safety management processes, techniques, control measures and security matters relating to bus stations and transport operations. The successful candidate will have experience of leading and managing operational teams and effective resource management to deliver operational requirements and customer expectations. You will be a highly motivated individual with excellent interpersonal and communication skills, be reliable and flexible, able to collaborate with partners, build a team around a common purpose and be effective and calm under pressure. It is essential that the successful candidate has a degree in a relevant discipline or demonstrable relevant experience. A leadership and management qualification is desirable.
What we can offer
- 33 Days Annual and Public Holiday Entitlement then 41 days after 5 years’ service (pro rata to shift pattern)
- Membership of the Local Government Pension Scheme - SPT contribute a percentage of your annualised pay in line with the requirements of the Strathclyde Pension Fund
- Group Life Assurance Cover
- Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
- Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £645 towards the cost
- Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union
How to Apply
To apply, please select the ‘apply now’ button to complete an online application form. Closing date for applications will be 12 February 2026 at midnight. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have got the right skills for the job, we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.
Bus Stations Manager employer: Strathclyde Partnership for Transport
Contact Detail:
Strathclyde Partnership for Transport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Stations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the transport industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current SPT employees. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching SPT’s values and recent projects. Show us that you’re not just interested in the role but also passionate about improving bus stations and enhancing customer experiences. Tailor your answers to reflect how you can contribute to our mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your leadership experience and how you’ve managed teams effectively. This will help you feel more confident when it’s time to impress us at the real interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the SPT team. Make sure to highlight your relevant experience and enthusiasm for the role!
We think you need these skills to ace Bus Stations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for public transport and community service shine through. We want to see that you genuinely care about improving bus stations and enhancing the travel experience for everyone.
Tailor Your Experience: Make sure to highlight your relevant experience in operational management and safety processes. We’re looking for someone who can demonstrate their knowledge of compliance and resource management, so be specific about your past roles and achievements.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see how you fit the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just hit that ‘apply now’ button!
How to prepare for a job interview at Strathclyde Partnership for Transport
✨Know Your Stuff
Make sure you brush up on SPT's operations and the specific role of a Bus Stations Manager. Understand the key responsibilities, such as safety management processes and customer service expectations. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading operational teams. Prepare examples of how you've managed resources effectively and improved customer service in previous roles. Highlighting your ability to collaborate and build a team will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing operational challenges or engaging with unions. Think through potential scenarios and your approach to problem-solving, as this will demonstrate your critical thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about SPT’s future plans or challenges facing bus stations. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.