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For Companies At a Glance
- Tasks: Ensure safe bus movement and manage traffic at Buchanan Bus Station.
- Company: Join SPT, Scotland's largest transport partnership, running the iconic Glasgow Subway.
- Benefits: Enjoy 33 days holiday, free Subway travel, and a pension scheme.
- Other info: Position involves random drug testing due to safety regulations.
- Why this job: Be part of a dynamic team in a vital public service role with growth opportunities.
- Qualifications: National 5 Level A-C in English and Maths required; customer service experience preferred.
Job Description
Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long-term multi-modal transport strategy for the West of Scotland.
About the RoleÂ
The Regulator is responsible for the safe movement of all buses in the bus station ensuring the continuous operation of traffic and ensuring timeous departures and for keeping all unauthorised persons/vehicles off the operational area and control any changes to bus movements within the stances and monitor and control vehicle movements and speed as well as control of parking.
Further details of the role and key responsibilities are set out in the job description.
About You
Our ideal candidate will be self-motivated, reliable and have good communication skills both orally and written and have the ability to work in an environment where safety is paramount. The ability to read timetables and fare tables as well as having basic keyboard skills is essential. You will also need to have good customer service skills and have experience working in a customer-facing/front line role. Good general knowledge of the transport industry and bus rules and regulations would be an advantage.Â
The successful candidate will have relevant qualifications including National 5 Level A-C equivalent in English and Math/Arithmetic.
What we can offer you
Working at SPT comes with many benefits you can look forward to:
- 33 Days Annual and Public Holiday Entitlement then 41 days after 5 years’ service (pro rata to shift pattern)
- Membership of the Local Government Pension Scheme – SPT contribute 6.5% of your annualised pay
- Group Life Assurance Cover
- SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
- Employee Travel Pass Scheme – a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
- Salary Sacrifice Bus or Rail Season Ticket Scheme – subsidised at a maximum of £645 towards the cost
- Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union
You will be expected to work at Buchanan Bus Station, however you could be asked to work at various locations within SPT’s remit. The earliest start at any location will be 06:00 hours with the latest finishing time being 23:00 hours.
You will be based at Buchanan Bus Station, 10 Killermont Street, Glasgow, G1 2JZ.
Please note, this position falls into the high-risk category under the Alcohol and Drugs policy and therefore is subject to random and for-cause testing procedures.
How to Apply?
To apply, please select the ‘apply now’ button to complete an online application form.
Closing date for applications will be Wednesday 30 July 2025 at midnight.
SPT is an Equal Opportunities company welcoming applications from a diverse background.  If you have got the right skills for the job, we want to hear from you.  SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.
SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms.  This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers.  This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience.
For applicants with special requirements, or if you have any questions please email quoting the above reference.
Bus Station Regulator (BBS) (Part-Time) (2 Posts) employer: Strathclyde Partnership for Transport
Contact Detail:
Strathclyde Partnership for Transport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Station Regulator (BBS) (Part-Time) (2 Posts)
✨Tip Number 1
Familiarise yourself with the bus regulations and safety protocols specific to the transport industry. Understanding these will not only help you in the role but also demonstrate your commitment to safety during the interview.
✨Tip Number 2
Brush up on your customer service skills, as this role involves interacting with the public. Practising how to handle various customer scenarios can give you an edge in showing your suitability for a front-line position.
✨Tip Number 3
Visit Buchanan Bus Station or similar locations to observe operations and get a feel for the environment. This hands-on experience can provide valuable insights that you can discuss during your interview.
✨Tip Number 4
Network with current or former employees of SPT if possible. They can offer insider tips about the company culture and expectations, which can be incredibly useful when preparing for your application and interview.
We think you need these skills to ace Bus Station Regulator (BBS) (Part-Time) (2 Posts)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Bus Station Regulator. Highlight key skills such as communication, customer service, and safety awareness in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer-facing roles. Include any qualifications that meet the National 5 Level A-C equivalent in English and Math/Arithmetic.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying. Mention your understanding of the transport industry and how your skills align with the requirements of the role.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application demonstrates attention to detail, which is crucial for this role.
How to prepare for a job interview at Strathclyde Partnership for Transport
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Bus Station Regulator. Familiarise yourself with bus movement regulations, safety protocols, and customer service expectations. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since good communication is key in this role, be prepared to discuss your previous experiences where you effectively communicated with customers or team members. Use specific examples to illustrate how you handled challenging situations or ensured smooth operations.
✨Demonstrate Your Customer Service Experience
Highlight any past roles where you interacted with the public, especially in a transport or service environment. Discuss how you managed customer inquiries or complaints, as this will show your ability to maintain a positive atmosphere at the bus station.
✨Prepare for Safety Questions
Given that safety is paramount in this position, be ready to discuss your understanding of safety protocols and how you would handle emergencies. Think about scenarios where you had to prioritise safety and how you would apply that knowledge in the bus station setting.