At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a vibrant retail environment.
- Company: Strathberry, a luxury brand known for its unique handcrafted pieces.
- Benefits: Part-time hours with potential for overtime and a dynamic work atmosphere.
- Why this job: Join a growing luxury brand and be an ambassador for quality and style.
- Qualifications: Previous experience in luxury retail and a passion for customer service.
- Other info: Exciting opportunity to grow with a brand expanding globally.
ABOUT US
Proudly Scottish at heart, but with a keen international outlook, Strathberry creates unique luxury pieces, handcrafted in Spain using only the very finest quality leathers and finishes. Known for its instantly recognisable bar closure and minimalist design aesthetic, Strathberry’s elegant lines and exceptional attention to detail have led to a global following. The brand is stocked in over 100 retailers worldwide, with flagship stores in London and Edinburgh. With investment in place to accelerate the next phase of expansion, there has never been a better time to join this dynamic business.
THE ROLE
Working from our London retail location in Covent Garden, you will hold a key role within our fast-growing business, where you will act as an ambassador for the brand, ensuring that all customers receive the best experience and playing a key role in supporting Strathberry’s growing retail presence. Please note: This is a part-time, permanent position, based in London. With 32 hours available, working on a rotating shift pattern over a 7-day week. There may also on occasion be the opportunity for overtime when required. Previous experience working in a luxury retail service environment is essential.
KEY RESPONSIBILITIES
- Delivering exceptional customer experience.
- Driving sales into the store and creating a vibrant atmosphere.
- POS transaction processing.
- Helping with visual displays within the store.
- Management of POS stock control and assisting on stocktakes, when required.
- Supporting promotions, events and launches to deliver the intended experience for customers.
- Meeting individual and team sales goals.
- Keeping the store tidy and clean.
Sales Associate employer: Strathberry
Contact Detail:
Strathberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Strathberry's unique pieces and their story. When you walk into that interview, you want to show that you're not just another candidate, but someone who genuinely connects with the brand's ethos.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a Strathberry piece to a customer. Highlight your previous luxury retail experience and be ready to share specific examples of how you've delivered exceptional customer service in the past.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows your enthusiasm for being part of the Strathberry family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure to tailor your CV to highlight your relevant skills and experiences that align with the Sales Associate role.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let us know why you're excited about working in luxury retail. Share any experiences that highlight your love for high-quality products and exceptional customer service.
Tailor Your CV to the Role: Make sure your CV is tailored specifically for the Sales Associate position at Strathberry. Highlight relevant skills and experiences that align with our brand values and the responsibilities mentioned in the job description.
Keep It Professional Yet Personal: While we want you to be professional, don’t shy away from showing a bit of your personality in your application. We’re looking for someone who can connect with our customers, so let your unique voice shine through!
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Strathberry
✨Know the Brand Inside Out
Before your interview, make sure you research Strathberry thoroughly. Understand their unique selling points, like the bar closure and minimalist design. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Service Skills
As a Sales Associate, delivering exceptional customer experience is key. Prepare examples from your previous roles where you went above and beyond for customers. This will show that you understand the importance of customer satisfaction in luxury retail.
✨Dress the Part
Since Strathberry is a luxury brand, your appearance matters. Dress smartly and in line with the brand's aesthetic for your interview. This not only shows respect but also gives a glimpse of how you would represent the brand in-store.
✨Be Ready to Discuss Sales Strategies
Think about how you can drive sales and create a vibrant atmosphere in the store. Be prepared to discuss your ideas on visual merchandising and how you can support promotions and events. This will highlight your proactive approach and understanding of retail dynamics.