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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a luxury retail environment.
- Company: Join Strathberry, a Scottish luxury brand with a global presence.
- Benefits: Earn commission and enjoy an employer pension scheme.
- Why this job: Be part of a dynamic team and represent a prestigious luxury brand.
- Qualifications: Experience in luxury retail and excellent people skills are essential.
- Other info: Flexible hours with opportunities for overtime in a vibrant store atmosphere.
ABOUT US
Proudly Scottish at heart, but with a keen international outlook, Strathberry creates unique luxury pieces, handcrafted in Spain using only the very finest quality leathers and finishes. Known for its instantly recognisable bar closure and minimalist design aesthetic, Strathberry’s elegant lines and exceptional attention to detail have led to a global following. The brand is stocked in over 100 retailers worldwide, with flagship stores in London and Edinburgh. With investment in place to accelerate the next phase of expansion, there has never been a better time to join this dynamic business.
THE ROLE
Working from our Edinburgh retail locations on Victoria Street & Multrees Walk, you will hold a key role within our fast-growing business, where you will act as an ambassador for the brand, ensuring that all customers receive the best experience and playing a key role in supporting Strathberry’s growing retail presence. Please note: This is a part-time, permanent position, based in Edinburgh. With 32 hours available, working on a rotating shift pattern over a 7-day week. There may also on occasion be the opportunity for overtime when required. Previous experience working in a luxury retail service environment is essential.
KEY RESPONSIBILITIES
- Delivering exceptional customer experience.
- Driving sales into the store and creating a vibrant atmosphere.
- POS transaction processing.
- Helping with visual displays within the store.
- Management of POS stock control and assisting on stocktakes, when required.
- Supporting promotions, events and launches to deliver the intended experience for customers.
- Meeting individual and team sales goals.
- Keeping the store tidy and clean, clear of any H&S hazards, and contributing to essential sales tasks.
- Working with colleagues to monitor store security.
- Assisting in all areas of stock shipping/receiving policies and paperwork.
- Providing customer service support using the Endear system.
- Providing general administrative support when and where necessary.
WHAT WE OFFER
- Commission
- Employer pension scheme
ABOUT YOU
To be a star candidate for this position, you must be able to demonstrate the following skills and experience:
- Previous experience working in a luxury retail service environment (essential).
- Flexible availability in relation to rotating shift patterns and hours (essential).
- Availability to flex hours up on occasion (preferable).
- Exceptional people skills and confidence when dealing with customers.
- Understanding the importance of promoting and reflecting the image of a luxury brand.
- Interest in the luxury fashion industry.
- Self-motivated with a ‘can do’ attitude.
- A good level of numeracy and the ability to produce and maintain accurate records.
INTERESTED?
To apply please submit your CV, outlining your relevant skills and experience and interest in this position.
Locations
Sales Associate in Edinburgh, Scotland employer: Strathberry
Contact Detail:
Strathberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Edinburgh, Scotland
✨Tip Number 1
Get to know the brand inside out! Strathberry is all about luxury and quality, so make sure you can chat confidently about their products and values. This will show you're genuinely interested and ready to represent them.
✨Tip Number 2
Practice your people skills! Since you'll be dealing with customers daily, role-play some scenarios with friends or family. This will help you feel more comfortable and confident when it comes to delivering that exceptional customer experience.
✨Tip Number 3
Be flexible and show your availability! With rotating shifts, it's important to demonstrate that you're adaptable. Let them know you're keen to jump in whenever needed, especially during busy periods or events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and serious about joining the Strathberry team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate in Edinburgh, Scotland
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your CV, make sure to highlight your love for luxury fashion. We want to see that you understand the brand and can reflect its image in everything you do. A genuine interest in our products will definitely catch our eye!
Tailor Your CV: Don’t just send a generic CV! Take the time to tailor it to this specific role. Mention your previous experience in luxury retail and how it relates to the responsibilities listed in the job description. We appreciate candidates who put in the effort to connect their skills with what we’re looking for.
Be Clear and Concise: Keep your CV clear and to the point. We love a well-structured application that’s easy to read. Use bullet points to outline your skills and experiences, and don’t forget to proofread for any typos or errors. First impressions matter!
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows that you’re serious about joining our team. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Strathberry
✨Know the Brand Inside Out
Before your interview, make sure you research Strathberry thoroughly. Understand their unique selling points, like the bar closure and minimalist design. This knowledge will help you demonstrate your genuine interest in the brand and how you can contribute to its luxury image.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer experience is key for this role, prepare examples from your previous experience where you went above and beyond for a customer. Highlight your people skills and how you handle challenging situations with confidence.
✨Be Ready for Sales Scenarios
Expect questions about driving sales and creating a vibrant atmosphere in the store. Think of specific strategies you've used in the past to boost sales or engage customers. This will show that you understand the retail environment and are ready to hit the ground running.
✨Demonstrate Flexibility and Team Spirit
With rotating shifts and teamwork being essential, be prepared to discuss your availability and how you work well with others. Share examples of how you've adapted to changing schedules or collaborated with colleagues to achieve common goals.