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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a luxury retail environment.
- Company: Strathberry, a renowned luxury brand with a global presence.
- Benefits: Competitive commission, employer pension scheme, and flexible hours.
- Why this job: Join a dynamic team and represent a prestigious luxury brand.
- Qualifications: Experience in luxury retail and excellent people skills are essential.
- Other info: Part-time role with opportunities for overtime and career growth.
ABOUT US
Proudly Scottish at heart, but with a keen international outlook, Strathberry creates unique luxury pieces, handcrafted in Spain using only the very finest quality leathers and finishes. Known for its instantly recognisable bar closure and minimalist design aesthetic, Strathberry’s elegant lines and exceptional attention to detail have led to a global following. The brand is stocked in over 100 retailers worldwide, with flagship stores in London and Edinburgh. With investment in place to accelerate the next phase of expansion, there has never been a better time to join this dynamic business.
THE ROLE
Working from our London retail location in Covent Garden, you will hold a key role within our fast-growing business, where you will act as an ambassador for the brand, ensuring that all customers receive the best experience and playing a key role in supporting Strathberry’s growing retail presence. Please note: This is a part-time, permanent position, based in London. With 32 hours available, working on a rotating shift pattern over a 7-day week. There may also on occasion be the opportunity for overtime when required. Previous experience working in a luxury retail service environment is essential.
KEY RESPONSIBILITIES
- Delivering exceptional customer experience.
- Driving sales into the store and creating a vibrant atmosphere.
- POS transaction processing.
- Helping with visual displays within the store.
- Management of POS stock control and assisting on stocktakes, when required.
- Supporting promotions, events and launches to deliver the intended experience for customers.
- Meeting individual and team sales goals.
- Keeping the store tidy and clean, clear of any H&S hazards, and contributing to essential sales tasks.
- Working with colleagues to monitor store security.
- Assisting in all areas of stock shipping/receiving policies and paperwork.
- Providing customer service support using the Endear system.
- Providing general administrative support when and where necessary.
WHAT WE OFFER
- Commission
- Employer pension scheme
ABOUT YOU
To be a star candidate for this position, you must be able to demonstrate the following skills and experience:
- Previous experience working in a luxury retail service environment (essential).
- Flexible availability in relation to rotating shift patterns and hours (essential).
- Availability to flex hours up on occasion (preferable).
- Exceptional people skills and confidence when dealing with customers.
- Understanding the importance of promoting and reflecting the image of a luxury brand.
- Interest in the luxury fashion industry.
- Self-motivated with a ‘can do’ attitude.
- A good level of numeracy and the ability to produce and maintain accurate records.
INTERESTED?
To apply please submit your CV, outlining your relevant skills and experience and interest in this position.
Sales Associate in City of London employer: Strathberry
Contact Detail:
Strathberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in City of London
✨Tip Number 1
Get to know Strathberry inside out! Familiarise yourself with their products, brand values, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, and don’t hesitate to reach out for insights about the company culture. A personal touch can make all the difference when it comes to landing that interview.
✨Tip Number 3
Practice your sales pitch! As a Sales Associate, you'll need to demonstrate your ability to drive sales and create a vibrant atmosphere. Role-play common customer scenarios with friends or family to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to highlight your luxury retail experience in your CV!
We think you need these skills to ace Sales Associate in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Associate role. Highlight your previous experience in luxury retail and any specific skills that match what we're looking for. This shows us you’re serious about the position!
Show Your Passion: In your application, let us know why you're interested in working with Strathberry. Share your love for luxury fashion and how you can contribute to our brand's image. We want to see your enthusiasm shine through!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is key in luxury retail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re proactive and keen to join our team at Strathberry.
How to prepare for a job interview at Strathberry
✨Know the Brand Inside Out
Before your interview, make sure you research Strathberry thoroughly. Understand their products, values, and what sets them apart in the luxury market. This will not only impress your interviewers but also help you articulate how you can contribute to their brand.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer experiences, prepare examples from your past work where you went above and beyond for a customer. Highlight your ability to handle difficult situations with grace and how you can create a vibrant atmosphere in the store.
✨Demonstrate Flexibility and Team Spirit
With rotating shifts and a dynamic environment, it's crucial to show that you're adaptable. Share instances where you've successfully worked as part of a team or adjusted to changing circumstances. This will reassure them that you're ready for the fast-paced nature of the role.
✨Dress the Part
As a Sales Associate in a luxury retail environment, your appearance matters. Dress smartly and in line with the brand's aesthetic for your interview. This shows that you understand the importance of reflecting the image of a luxury brand and are serious about the position.
