At a Glance
- Tasks: Support hotel maintenance, manage contractors, and ensure guest satisfaction.
- Company: Historic luxury hotel with a rich heritage and part of Marriott's Tribute Portfolio.
- Benefits: Free meals, leisure club membership, travel discounts, and employee assistance programme.
- Other info: Opportunities for growth and recognition in a supportive workplace.
- Why this job: Join a passionate team and make a real impact in a stunning environment.
- Qualifications: Basic maintenance skills and a positive, problem-solving attitude.
Billesley Manor Hotel & Spa is a luxury 4* hotel steeped in history. Set in 11 acres of Warwickshire parkland, the Grade II listed building hosted William Shakespeare in 1599, with its heritage dating back to 1327. The hotel is proudly part of the Marriott Tribute Portfolio, a collection of independent hotels celebrated for their character, individuality, and sense of place.
Billesley Manor Hotel and Spa are currently recruiting for a Maintenance Assistant to join our Team. We are looking for talented people who have a passion for delivering an exceptional guest experience and a desire to learn and grow within our team. We want you to be focused on driving excellent standards for our hotel, delivered with passion and a smile. Our values are Loyalty, Integrity, Versatility and Excellence and we strive for all our team members to flourish in our hotels.
The Role
- Support with all maintenance throughout the hotel
- Assist with managing on site contractors ensuring health and safety compliance is adhered to
- Maintaining hotel bedroom and front of house areas to brand standard
- Assist with customer requests in an efficient and professional manner
- Liaise with all departments in the hotel to ensure effective communication
- Painting and decorating throughout the hotel
What we need from you
- Able to carry out property maintenance as required
- Basic electrical and plumbing knowledge
- Enthusiastic approach to work and problem solving
Benefits
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Free Leisure Club Membership: Because we know your well-being is important.
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: Exclusive access to unbeatable travel discounts at our hotels.
- Explore by Marriott Bonvoy: Fantastic Team Member travel rates across Marriott International hotels worldwide.
- Refer a Friend Scheme: Share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
- Long Service Incentives: Special rewards and recognition for your loyalty over the years.
- Employee Assistance Programme: Support and guidance when life throws its curveballs.
Maintenance Assistant employer: Stratford Upon Avon
Billesley Manor Hotel & Spa is an exceptional employer, offering a unique blend of historic charm and modern comfort in a stunning countryside setting. With a strong focus on employee well-being, we provide free meals on duty, leisure club memberships, and exclusive travel discounts, ensuring our team members feel valued and supported. Our commitment to fostering a positive work culture, alongside opportunities for personal growth and recognition through long service incentives, makes us an ideal place for passionate individuals to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Maintenance Assistant role at Billesley Manor.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss your basic electrical and plumbing knowledge. Bring examples of past maintenance work you've done, and don’t forget to highlight your enthusiasm for problem-solving!
✨Tip Number 3
Be proactive! If you see something that needs fixing or improving during your visit to the hotel, mention it. This shows your attention to detail and commitment to maintaining high standards, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on job openings and company news, so you can stay ahead of the game in your job search.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about delivering exceptional guest experiences and being part of our team at Billesley Manor.
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the Maintenance Assistant role. Mention any basic electrical or plumbing knowledge you have, as well as your problem-solving abilities!
Be Professional Yet Friendly:In your cover letter, strike a balance between professionalism and friendliness. We love a good smile, even in writing! Show us your personality while keeping it respectful and focused on how you can contribute to our hotel.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stratford Upon Avon
✨Know the Hotel's History
Before your interview, take some time to learn about Billesley Manor Hotel & Spa's rich history and its connection to Shakespeare. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Skills
Be ready to discuss your basic electrical and plumbing knowledge during the interview. Prepare specific examples of past maintenance tasks you've handled, highlighting your problem-solving skills and how you can contribute to maintaining the hotel's high standards.
✨Emphasise Teamwork
Since the role involves liaising with various departments, be prepared to talk about your experience working in a team. Share examples of how you've effectively communicated and collaborated with others to achieve common goals, ensuring a smooth operation.
✨Express Your Enthusiasm
Let your passion for delivering exceptional guest experiences shine through. Talk about why you love maintenance work and how you approach challenges with a positive attitude. This enthusiasm will resonate well with the hotel's values of Loyalty, Integrity, Versatility, and Excellence.
