At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at DoubleTree by Hilton Stratford-upon-Avon.
- Benefits: Enjoy free health club membership, discounts, and professional development support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 20000 - 25000 £ per year.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
DoubleTree by Hilton Stratford-upon-Avon hotel is located in Stratford-upon-Avon. Our hotel is a 4*, 102-bedroom property and has The Quills restaurant and a lounge bar area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a 24-hour small fitness & gym room.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Stratford-upon-Avon employer: Stratford upon Avon - Restaurant
At DoubleTree by Hilton Stratford-upon-Avon, we pride ourselves on creating a supportive and inclusive work environment where every team member can thrive. With flexible working hours, comprehensive training support, and a range of employee benefits including free health club membership and discounts across The QHotels Collection, we are dedicated to fostering personal and professional growth. Join us in delivering exceptional guest experiences while enjoying a vibrant workplace culture in the heart of Stratford-upon-Avon.
Contact Details:
Stratford upon Avon - Restaurant Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you walk into that interview, show us you’re not just another candidate – demonstrate your passion for delivering exceptional guest service and how you align with our commitment to diversity and inclusion.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your skills match the role. We want to hear about your customer service experiences and how you handle pressure – so be ready to share some great examples!
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality industry. Make sure you look smart and professional when you come in for your interview. It shows us you care about the role and are serious about joining our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the position and gives you a chance to reiterate why you’d be a great fit for the Food & Beverage Team.
We think you need these skills to ace Food & Beverage Team Member in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest experiences! In your application, share any relevant experiences or stories that highlight your customer service skills and passion for the hospitality industry.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your organisational skills and ability to work under pressure, as these are key traits we’re looking for in a Food & Beverage Team Member.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing perks there!
How to prepare for a job interview at Stratford upon Avon - Restaurant
✨Know Your Stuff
Familiarise yourself with the menu and any current promotions at the hotel. Being able to discuss specific dishes or drinks shows your enthusiasm and helps you stand out as a candidate who is genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional guest service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your passion for creating great experiences.
✨Practice Time Management Scenarios
Since the role requires good time management and the ability to work under pressure, consider practising responses to situational questions. For instance, how would you handle a busy shift with multiple orders? This will help you articulate your skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team ensures guest satisfaction. This shows your interest in growth and commitment to the role, making a positive impression.
