At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at DoubleTree by Hilton Stratford-upon-Avon.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Diverse and inclusive workplace with great career development opportunities.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 20000 - 25000 £ per year.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
DoubleTree by Hilton Stratford-upon-Avon hotel is located in Stratford-upon-Avon. Our hotel is a 4*, 102-bedroom property and has The Quills restaurant and a lounge bar area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a 24-hour small fitness & gym room.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member employer: Stratford upon Avon - Restaurant
At DoubleTree by Hilton Stratford-upon-Avon, we pride ourselves on creating a supportive and inclusive work environment where every team member can thrive. With flexible working hours, comprehensive training support, and a range of employee benefits including free health club membership and discounts across The QHotels Collection, we are dedicated to fostering personal and professional growth. Join us in delivering exceptional guest experiences while enjoying the unique charm of Stratford-upon-Avon.
Contact Details:
Stratford upon Avon - Restaurant Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you walk in for your interview, you’ll impress them with your knowledge and passion for delivering exceptional guest experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest or handled a tricky situation. Share these stories during your interview to show you’re the perfect fit for the Food & Beverage Team.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional when you arrive for your interview – it shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest experiences! Share any relevant experiences or stories that highlight your customer service skills. We love to hear about what makes you tick!
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your strong time management and organisational skills, as well as your ability to work under pressure. This will help us see how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stratford upon Avon - Restaurant
✨Know Your Stuff
Familiarise yourself with the menu and any current promotions at the hotel. Being able to discuss specific dishes or drinks shows your enthusiasm and helps you stand out as a candidate who is genuinely interested in the role.
✨Show Off Your People Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your passion for guest experience.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially in a fast-paced environment. Share strategies you use to prioritise tasks and stay organised, as this is crucial in the food and beverage sector.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about training opportunities or how the team ensures guest satisfaction. This shows your interest in growth and commitment to the role.
