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- Tasks: Create relaxing experiences and deliver a variety of spa treatments.
- Company: Join a leading hotel and spa brand with a focus on wellness.
- Benefits: Free health club membership, discounts, and professional development support.
- Other info: Dynamic workplace with opportunities for growth and learning.
- Why this job: Make a difference in guests' lives while enhancing your skills in a supportive environment.
- Qualifications: NVQ Level 3 beauty qualification preferred; experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
Benefits
- Elemis uniform provided
- 15% retail commission scheme for product sales
- A clear development pathway
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- Free parking
- AND… much, much more!
Responsibilities
Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and, using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!
Requirements
- NVQ Level 3 (or equivalent) beauty / spa qualification
- Previous experience as a Spa Therapist is desirable, not essential
- Elemis & Jessica Nails knowledge and experience would be a bonus
Working Hours
SPA Opening Times: Monday – Friday 10:00am – 18:00pm, Saturday & Sunday 10:00am – 18:00pm. Health Club Times: Monday – Thursday 6:30am – 19:30, Friday 6:30am – 20:00pm, Saturday & Sunday 8:00am – 19:00pm.
Stratford Manor Hotel & Spa is located in Stratford-upon-Avon. We are a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments to any stage of the recruitment process, please let us know and we will make the changes accordingly.
Spa Therapist employer: Stratford Manor
Contact Detail:
Stratford Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the company! Research Stratford Manor Hotel & Spa and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to spa treatments and customer service. Role-playing with a friend can help you feel more confident and articulate your skills effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love being a Spa Therapist and helping guests relax. Share any personal experiences or stories that highlight your passion for the beauty and wellness industry.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant qualifications, like your NVQ Level 3, and any experience you have in delivering treatments. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone but avoid slang. We want to get a sense of your personality, but we also need to know you can represent our brand well!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we offer!
How to prepare for a job interview at Stratford Manor
✨Know Your Treatments
Make sure you’re well-versed in the various treatments offered at the spa. Familiarise yourself with the Elemis products and any specific techniques you might be asked about. This will show your passion for the role and your commitment to providing a top-notch experience for guests.
✨Showcase Your Customer Service Skills
As a Spa Therapist, creating a relaxing atmosphere is key. Prepare examples of how you've gone above and beyond for clients in the past. Think about times when you’ve handled difficult situations or received positive feedback – these stories can really make you stand out!
✨Dress the Part
Since the job comes with an Elemis uniform, it’s important to present yourself professionally. Even if you’re not in uniform for the interview, opt for smart attire that reflects the spa's ethos. This shows you understand the importance of appearance in the wellness industry.
✨Ask Insightful Questions
Prepare some thoughtful questions about the spa’s approach to guest experiences or training opportunities. This not only demonstrates your interest in the role but also gives you a chance to assess if the company aligns with your career goals.