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- Tasks: Create relaxing experiences and deliver a variety of spa treatments.
- Company: Join the vibrant team at Stratford Manor Hotel & Spa.
- Benefits: Enjoy a free health club membership, discounts, and professional development support.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
- Why this job: Make a difference in guests' lives while enhancing your skills with top brands.
- Qualifications: NVQ Level 3 beauty qualification preferred; experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
Benefits
- Elemis uniform provided
- 15% retail commission scheme for product sales
- A clear development pathway
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- Free parking
- AND… much, much more!
Responsibilities
Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and, using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!
Requirements
- NVQ Level 3 (or equivalent) beauty / spa qualification
- Previous experience as a Spa Therapist is desirable, not essential
- Elemis & Jessica Nails knowledge and experience would be a bonus
Working Hours
SPA Opening Times: Monday – Friday 10:00am – 18:00pm, Saturday & Sunday 10:00am – 18:00pm. Health Club Times: Monday – Thursday 6:30am – 19:30, Friday 6:30am – 20:00pm, Saturday & Sunday 8:00am – 19:00pm.
Stratford Manor Hotel & Spa is located in Stratford-upon-Avon. We are a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments to any stage of the recruitment process, please let us know and we will make the changes accordingly.
Spa Therapist employer: Stratford Manor
Contact Detail:
Stratford Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the spa and its vibe! Before your interview, pop in for a treatment or just have a chat with the staff. This will help you understand their approach and show that you're genuinely interested.
✨Tip Number 2
Practice your selling skills! Since you'll be upselling products, think of ways to highlight the benefits of treatments and products during your interview. Show us how you can create a relaxing experience while also boosting sales.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They might give you insider tips or even refer you, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Stratford Manor Hotel & Spa.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through! We want to see how much you love creating relaxing experiences for guests and your knowledge of treatments.
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, especially if you have any NVQ Level 3 or similar. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Authentic: Don’t be afraid to show your personality in your written application. We’re looking for genuine individuals who can connect with our guests, so let us know what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Stratford Manor
✨Know Your Treatments
Make sure you’re well-versed in the various treatments you’ll be delivering. Brush up on the specifics of Elemis products and any other treatments you might offer. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about providing a top-notch experience for guests.
✨Showcase Your Customer Service Skills
As a Spa Therapist, creating a relaxing atmosphere is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients. Highlighting your ability to connect with guests and tailor their experience will set you apart from other candidates.
✨Dress the Part
Since the role involves working with a specific uniform, consider wearing something professional yet comfortable to your interview. This shows that you understand the importance of presentation in the spa industry and are ready to represent the brand well.
✨Ask Insightful Questions
Prepare some thoughtful questions about the spa’s approach to guest experience or the training opportunities available. This demonstrates your enthusiasm for the role and your commitment to continuous learning, which aligns perfectly with the development pathway they offer.