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- Tasks: Help run our vibrant restaurant and bar, delivering outstanding service to guests.
- Company: Join The Stratford, a unique design hotel in the heart of London.
- Benefits: Enjoy gym discounts, monthly celebrations, and a range of hospitality perks.
- Other info: Opportunities for training, development, and fun team activities await you!
- Why this job: Be part of a lively team culture while growing your career in hospitality.
- Qualifications: 1 year experience in a similar role and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
Set across the first seven floors of Manhattan Loft Gardens, The Stratford is a 145-room design hotel. From the magnificent triple-height lobby and 10-metre fireplace to the dynamic all-day Kitchen E20, The Stratford is a hotel that does things differently. We are always looking for dynamic, enthusiastic and unique hospitality professionals to join our team. The chances are that this will be like no other place you have worked. We strive to be a home away from home for our team – the extended Stratford family. A place that people actively seek to join and stay to build their careers. We aim to create a work environment that is lively, exciting and full of enthusiasm and fun.
We are looking for an enthusiastic and organised Restaurant Supervisor to join our team.
What you’ll do…
- Assist the management in running the operations of the restaurant and bar smoothly and offering personal and outstanding service to our guests.
- Oversee the restaurant and bar whilst on service, ensuring Company standards are met.
- Liaise between the kitchen and waiting team.
What we are looking for…
- 1 year experience in a similar role.
- Friendly, approachable, and with a positive attitude always.
- Passionate about offering personal and caring customer service that will make guests come back for more.
- Organised and proactive with a keen eye for detail.
- Reliable team player, that Managers and colleagues can count on.
- Growth mindset that continuously looks for ways to improve our guests and colleagues experience.
- Embrace the opportunity, get involved and add to our awesome company culture while having fun.
What’s in it for you…
- Gym discounts and wellness classes.
- Monthly wellbeing challenges, trekking activities, sporting events.
- Biannual themed parties.
- Monthly birthday celebrations and ‘have one on us’ team drinks.
- Treat yourself with lots of retail & hospitality perks through our partner Westfield Stratford City.
- Freshly cooked food during your shift.
- 30% discount across our F&B outlets.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Opportunity to join and participate in our unique GROW academy.
- Bike to work scheme.
- Season ticket loan.
- Experience stay in the hotel to enjoy with a plus one.
- Wagestream – offering you a range of features, including up to 50% of salary stream before pay date, saving pot and financial advice.
- Hospitality Action – our EAP offering a range of support and confidential advice in a range of areas, including mental health, parental, financial, managerial, legal and bereavement, 24 hours a day, 7 days a week. Face to face counselling sessions is available, if needed.
- Recommend a friend scheme, giving you the possibility to earn up to £500 for an individual referral.
- GROW vouchers – recognition programme that allows you to exchange earned vouchers for different prizes.
- ‘Star of the Month’ and ‘Star of the Year’ awards.
- A supportive, people-focused culture.
If you’re interested, please email your CV to hr@thestratford.com or fill out the form below. Due to the high number of applications, if we do not reach out to you directly within the next 14 days after applying for a role, unfortunately your application has not been successful.
Restaurant Supervisor in Stratford-upon-Avon employer: Stratford International
Contact Detail:
Stratford International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor in Stratford-upon-Avon
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly and positive attitude. Being able to share real-life examples of how you've gone above and beyond for guests will make you stand out.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might even give you a heads-up on what the interviewers are looking for!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Stratford family and ready to embrace their unique hospitality vibe.
We think you need these skills to ace Restaurant Supervisor in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and how you can contribute to our vibrant team.
Tailor Your CV: Make sure your CV is tailored to the Restaurant Supervisor role. Highlight your relevant experience and skills that match what we’re looking for, like your customer service passion and organisational skills. This helps us see why you’d be a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you want to join The Stratford family. Share your experiences and how they align with our values. Keep it friendly and engaging – we love a good story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Stratford International
✨Know the Venue
Before your interview, take some time to research The Stratford and its unique offerings. Familiarise yourself with their restaurant and bar concepts, as well as their commitment to outstanding service. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Experience
Be ready to discuss your previous experience in a similar role. Highlight specific examples where you demonstrated your organisational skills, attention to detail, and ability to work as part of a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Your Passion for Hospitality
The Stratford is looking for someone who is enthusiastic about providing personal and caring customer service. Share stories that illustrate your passion for hospitality and how you've gone above and beyond to create memorable experiences for guests.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the company culture, opportunities for growth within the GROW academy, or how they celebrate team achievements. Asking questions shows your interest in the role and helps you determine if it's the right fit for you.