At a Glance
- Tasks: Manage group bookings and create unforgettable experiences for clients.
- Company: The Stratford, a unique design-led hotel in a vibrant location.
- Benefits: Gym discounts, wellness classes, and up to 50% off F&B.
- Other info: Enjoy career growth opportunities and a supportive culture.
- Why this job: Join a fun team that values authenticity and collaboration.
- Qualifications: 1-2 years in hotel sales or events, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Stratford is a 145-bedroom design-led hotel set within Manhattan Loft Gardens, a 42-storey skyscraper which also features 248 loft apartments, three sky terraces, two restaurants, three bars and four event rooms.
The building is located within walking distance from Stratford International Station and Westfield Shopping Centre.
At The Stratford we do things a little differently, we value authenticity and encourage our team to bring their personality to work.
Teamwork and collaboration are our greatest assets.
We work together to create unforgettable experiences for our guests and ourselves.
We work hard and play harder!
You will often find our teams out socialising together – we truly believe that a friendly workplace is a happier workplace.
We are looking for a proactive and driven Sales Manager – MICE to join our team.
- What you’ll do…
- Manage and respond to group and MICE enquiries (room & events) in a timely and professional manner
- Prepare tailored proposals, quotations, and contracts for group bookings and events
- Convert enquiries into confirmed business, supporting revenue targets
- Coordinate all group requirements including bedroom blocks, meeting spaces, and F&B packages
- Ensure accurate input of all enquiries, bookings, and contracts into CRM systems
- Support the team in prospecting new business opportunities and assist in building a sales pipeline
- Participate in sales calls, client meetings, and site inspections
- Build strong day-to-day relationships with clients, agencies and event planners and act as a first point of contact for group clients during the sales process
- Liaise closely with Events, Operations, and F&B teams to ensure seamless handover of confirmed business
- Maintain accurate sales activity records, group forecasts, and booking data
- What we are looking for…
- 1-2 years’ experience in hotel sales, events, or reservations (groups preferred)
- Experience in handling group bookings or event enquiries is a strong advantage
- Degree or diploma in hospitality, business, or related field preferred
- Excellent communication and client-facing abilities
- Attention to detail and ability to manage multiple enquiries
- Commercial mindset with interest in sales conversion
- Proficiency in CRM systems and Microsoft Office
- Eager to learn and grow within sales environment Proactive, positive, and solution-oriented
- Team player with collaborative mindset
- Passion for hospitality, events and guest experience
- What’s in it for you…
- Gym discounts and wellness classes
- Monthly wellbeing challenges, trekking activities and sporting events
- Bi-annual theme parties
- Monthly birthday celebrations and ‘have one on us’ team drinks
- Treat yourself with lots of retail & hospitality perks through our partner Westfield Stratford City
- Freshly cooked food during your shift
- Discounts of up to 50% off in F&B in our hotel
- Room discounts across the Marriott portfolio
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Opportunity to join and participate in our unique GROW academy
- Bike to work scheme
- Season ticket loan
- Experience stay in the hotel to enjoy with a plus one
- Wagestream – offering you a range of features, including up to 50% of salary stream before pay date, saving pot and financial advice
- Recommend a friend scheme, giving you the possibility to earn up to £500 for individual referral
- ‘Star of the Month’ and ‘Star of the Year’ awards
- Vitality At Work after 2 years’ service
- A supportive, people-focused culture
If you’re interested, please email your CV to hr@thestratford. com or fill out the form below.
Due to the high number of applications, if we do not reach out to you directly within the next 14 days after applying for a role, unfortunately your application has not been successful.
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Sales Manager – MICE employer: Stratford International
At The Stratford, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where authenticity is celebrated. Our team enjoys a range of benefits including gym discounts, wellness classes, and opportunities for professional growth through our GROW academy, all while working in a stunning location that fosters collaboration and creativity. Join us to be part of a friendly workplace that values teamwork and creates unforgettable experiences for both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager – MICE
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stratford International. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stratford International
Don't be shy about reaching out to Stratford International directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Manager – MICE
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stratford International and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stratford International
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
