At a Glance
- Tasks: Assist management, motivate the team, and ensure outstanding service in the bar.
- Company: The Stratford is a design-led hotel located within Manhattan Loft Gardens, featuring 145 bedrooms.
- Benefits: Enjoy gym discounts, monthly wellbeing challenges, and up to 50% off F&B in our hotel.
- Other info: Located near Stratford International Station and Westfield Shopping Centre.
- Why this job: Join a proactive team that values authenticity and offers a friendly workplace culture.
- Qualifications: Previous experience in a similar role and a passion for personal customer service are required.
The predicted salary is between 30000 - 40000 £ per year.
The Stratford is a 145-bedroom design-led hotel set within Manhattan Loft Gardens, a 42-storey skyscraper which also features 248 loft apartments, three sky terraces, two restaurants, three bars and four event rooms. The building is located within walking distance from Stratford International Station and Westfield Shopping Centre.
At The Stratford we do things a little differently, we value authenticity and encourage our team to bring their personality to work. Teamwork and collaboration are our greatest assets. We work together to create unforgettable experiences for our guests and ourselves. We work hard and play harder! You will often find our teams out socialising together – we truly believe that a friendly workplace is a happier workplace.
We are looking for a proactive and driven Restaurant Assistant Manager to join our F&B team.
What you'll do...
- Assist management and provide direction to the team
- Assist in department's performance quality of service and product delivered on property
- Drive the success of the outlet, both financially and critically
- Motivate the team and be a role model
- Assist the management in running the operations of the bar smoothly and offering personal and outstanding service to our guests
- Oversee the bar whilst on service, ensuring company standards are met
- Liaise between the kitchen and waiting teams
What we are looking for...
- Previous experience in a similar role
- Friendly, approachable, and with a positive attitude always
- Passionate about offering personal and caring customer service that will make guests come back for more
- Organised and proactive with a keen eye for detail
- Reliable team player, that managers and colleagues can count on
- Growth mindset that continuously look for ways to improve our guests and colleagues experience
- Embrace the opportunity, get involved and add to our awesome company culture while having fun
What's in it for you...
- Gym discounts and wellness classes
- Monthly wellbeing challenges, trekking activities and sporting events
- Bi-annual theme parties
- Monthly birthday celebrations and 'have one on us' team drinks
- Treat yourself with lots of retail & hospitality perks through our partner Westfield Stratford City
- Freshly cooked food during your shift
- Discounts of up to 50% off in F&B in our hotel
- Room discounts across the Marriott portfolio
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Opportunity to join and participate in our unique GROW academy
- Bike to work scheme
- Season ticket loan
- Experience stay in the hotel to enjoy with a plus one
- Wagestream – offering you a range of features, including up to 50% of salary stream before pay date, saving pot and financial advice
- Recommend a friend scheme, giving you the possibility to earn up to £500 for individual referral
- 'Star of the Month' and 'Star of the Year' awards
- Vitality At Work after 2 years' service
- A supportive, people-focused culture
Restaurant Assistant Manager in London employer: Stratford International
The Stratford offers a supportive, people-focused culture with unique perks like a bike-to-work scheme and monthly celebrations. Located in a vibrant area of London, the hotel encourages teamwork and collaboration among its staff. Join a dynamic F&B team dedicated to creating unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Assistant Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stratford International. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stratford International
Don't be shy about reaching out to Stratford International directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Assistant Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stratford International and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stratford International
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
