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- Tasks: Manage vehicle administration, handle public enquiries, and support the Pound Supervisors.
- Company: Join a dynamic team focused on vehicle management and community service.
- Benefits: Flexible shifts, supportive work environment, and opportunities for skill development.
- Why this job: Make a difference in your community while gaining valuable clerical experience.
- Qualifications: Experience with public interactions and proficiency in Microsoft Office required.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
An opportunity has arisen for the role of two Senior Clerical Assistant within the Vehicle Pound. Post holder's duties include the administration of the abandoned vehicle scheme, illegally parked vehicle removals and restoration procedures using a computerised database and processing financial transactions.
The post holder will be required to deal with members of the public face to face and on the phone, investigate and respond to enquiries concerning reports of abandoned vehicles, update daily spreadsheets, liaise with other departments and provide clerical support to the Pound Supervisors.
Other duties require the daily deployment and planning of available resources for vehicle uplift requests and reporting of defects within the Pound including uplift vehicles. Experience dealing with the public and confrontational situations is essential, as is the ability to remain calm under pressure. Knowledge of relevant computer software packages such as Microsoft Office (Word/Excel) is also essential.
The role also involves administering processing of bus lane and low‑emission zone offences captured by CCTV. Knowledge of Decriminalisation of Parking Enforcement is desirable.
Working Hours: Post holder will work a three‑shift system from 07:30 to 22:00 hours, variable with shift changes as required.
Application Process: We want everyone to be able to apply. If you need the Application Pack in another format, such as Braille, large print, or another language, please call us on 0141 287 1054. If we need to post it to you, we will send it by second‑class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we will be happy to help. There are also a number of accessibility tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found on the website.
Vehicle Pound Senior Clerical Assistant in Glasgow employer: Strateon
Contact Detail:
Strateon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Pound Senior Clerical Assistant in Glasgow
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s showtime.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. It shows you take the opportunity seriously and respect the interviewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Vehicle Pound Senior Clerical Assistant in Glasgow
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your skills fit in, so highlight relevant experience that matches what we're looking for.
Show Off Your Skills: When filling out your application, don’t hold back on showcasing your skills! Mention your experience with Microsoft Office and any relevant software. We love to see how you can handle the tasks mentioned, like dealing with the public and managing financial transactions.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward answers that get right to the heart of your experience. Avoid fluff and focus on what makes you a great fit for the Senior Clerical Assistant role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, if you have any questions or need assistance, we’re just a call away!
How to prepare for a job interview at Strateon
✨Know Your Stuff
Make sure you brush up on the specifics of the role, especially the administration of the abandoned vehicle scheme and the processes involved. Familiarise yourself with relevant computer software like Microsoft Office, as you'll likely be asked about your experience with these tools.
✨Stay Calm Under Pressure
Given that the role involves dealing with the public and potentially confrontational situations, practice how you would handle difficult interactions. Think of examples from your past experiences where you successfully managed stress and maintained professionalism.
✨Show Your Communication Skills
Since you'll be liaising with various departments and the public, prepare to demonstrate your communication skills. Be ready to discuss how you would respond to enquiries about abandoned vehicles or other issues, showcasing your ability to convey information clearly and effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the job. For instance, how would you handle a situation where a member of the public is upset about their vehicle being towed? Practising your responses can help you feel more confident during the interview.