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- Tasks: Manage key accounts and coordinate with senior stakeholders in logistics.
- Company: Global solutions business with a focus on logistics and retail.
- Benefits: Remote-first work, travel opportunities, and exposure to high-profile clients.
- Other info: Opportunity for growth in an international organisation with long-term programmes.
- Why this job: Gain real ownership of critical accounts and make an impact in a dynamic environment.
- Qualifications: 5+ years in key account management or customer delivery roles.
The predicted salary is between 50000 - 65000 £ per year.
Location: Remote first with travel required for training and client sites
We are supporting a global solutions business operating at scale across retail, logistics, and last‑mile infrastructure. The business partners with some of the UK’s most recognised logistics and postal organisations and delivers complex, high‑volume programmes across product, supply chain, and service delivery.
This is a senior, delivery‑led account role with high visibility. You will act as the primary face of the business to a major national logistics customer, owning day‑to‑day account management, coordination, and performance. While this is not a strategic leadership role, it does require confidence, credibility, and the ability to operate comfortably with senior stakeholders on both sides.
Key responsibilities:- Full ownership of a major UK key account
- Senior stakeholder management with customer leadership teams
- Coordination across supply chain, logistics, product development, and internal delivery teams
- Preparation and delivery of structured progress reporting and performance updates
- Management of issues, escalations, and service performance
- Supporting product and solution development aligned to customer needs
- Identifying and progressing account development opportunities
- Proven experience in key account management, programme management, or customer delivery roles
- Background in logistics, supply chain, infrastructure, manufacturing, or complex B2B environments
- Comfortable leading high‑impact meetings with senior customer stakeholders
- Strong analytical capability with the ability to turn data into clear, confident updates
- Calm under pressure, well organised, and commercially aware
- 5 years + managing major/key accounts in a similar or adjacent market
- Experience working with large national or public‑sector customers is highly advantageous.
- High‑profile customer exposure
- Real ownership of a critical account
- International organisation with long‑term programmes and investment
- Role focused on delivery, trust, and influence rather than aggressive sales
If this sounds like the kind of role where you add value through control, credibility, and execution, we’d like to hear from you.
Process: Initial in-depth recruiter interview, 2 stage client interview - virtual
Key Account Manager employer: Strategy Recruitment Solutions
Contact Detail:
Strategy Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and supply chain sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research the company and its key accounts thoroughly. Be ready to discuss how your experience aligns with their needs, especially in managing high-impact relationships and delivering results under pressure.
✨Tip Number 3
Showcase your analytical skills! Be prepared to share examples of how you've turned data into actionable insights in past roles. This will demonstrate your ability to provide clear updates and manage performance effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in account management and logistics, and don’t forget to showcase your ability to handle senior stakeholders. We want to see how you can bring value to our major UK logistics customer!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in managing key accounts and how you've navigated complex B2B environments. We love a good story that shows your impact!
Showcase Your Analytical Skills: Since the role requires strong analytical capabilities, make sure to include any relevant experiences where you've turned data into actionable insights. We’re keen to see how you’ve used data to drive performance and decision-making in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Strategy Recruitment Solutions
✨Know Your Customer
Before the interview, do your homework on the major UK logistics customer you'll be working with. Understand their business model, recent news, and challenges they face in the industry. This will help you speak confidently about how you can add value to their operations.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your key account management skills. Highlight situations where you've successfully managed senior stakeholders or resolved complex issues. This will show your potential employer that you have the experience needed for this high-visibility role.
✨Be Data-Driven
Since the role requires strong analytical capabilities, come prepared with data points or metrics from your previous accounts. Be ready to discuss how you've used data to inform decisions or improve performance. This will illustrate your ability to turn insights into actionable updates.
✨Practice Calm Communication
Given the high-pressure nature of the role, practice articulating your thoughts clearly and calmly. Consider conducting mock interviews with a friend or mentor to refine your communication style. This will help you feel more confident when discussing your approach to managing issues and escalations.