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- Tasks: Drive CRM campaigns and enhance customer engagement through innovative strategies.
- Company: Join a dynamic agency that blends creativity with marketing performance.
- Benefits: Competitive salary, growth opportunities, and a collaborative work environment.
- Why this job: Make a real impact on customer experiences while developing your CRM expertise.
- Qualifications: 3-5 years in CRM roles, with a passion for data-driven marketing.
- Other info: Be part of a diverse team dedicated to innovation and excellence.
The predicted salary is between 36000 - 60000 £ per year.
As a Senior CRM Executive within our Customer Experience team you’ll have a focus on CRM and help influence the way customers engage with brands. You’ll support the design, planning, execution and optimisation of CRM campaigns and customer journeys that increase engagement, retention and long-term customer value.
You’ll be a committed learner, bringing high levels of curiosity and attention to detail to help you grow your understanding of CRM platforms, data, automation and developments in the industry and thinking about the opportunities they might bring. With support from those around you, you’ll be putting new ideas into practice, improving performance of our work for clients and growing your skills as you do.
It's absolutely essential that you bring:
- A passion for CRM and lifecycle marketing, and enjoy exploring how data, tech and creativity combine to shape customer behaviour.
- 3-5 years in CRM focused roles either in-house or within an agency.
- Platform experience, with skills to audit and optimise within platforms including Mailchimp, Klaviyo and Dotdigital.
- Campaign design drawing on the data and bringing original thinking, innovative ideas, best practice and results to clients.
- Managing client content plans, ensuring they are up to date and content aligns with the client’s strategy.
- Evaluating and improving the performance of CRM campaigns for your clients, proactively making recommendations and adjusting our approach to deliver high performance for our clients.
- Identifying opportunities through analysis of data, for example opportunities to target new customer segments.
- Reporting on your work and supporting Client Directors or Client Managers to demonstrate the impact of our work.
- Delivering high-quality work that meets agreed budgets.
- Identifying opportunities with new CRM channels, testing and developing our approach aligned to the department strategy.
Find out more at StrategiQ Careers - https://strategiq.co/culture/careers
StrategiQ is the Brand x Performance agency. We combine the art of brand storytelling with the science of marketing performance to create New Future Valueâ„¢. We are a team of award-winning, value-creation specialists, spanning every brand and marketing discipline. We empower business leaders and marketing to thrive in the face of change. We do this through tailored programmes of work that optimise, accelerate and innovate marketing activities. Working at StrategiQ means joining a group of passionate, dedicated and visionary people; a melting-pot of personalities, skill sets and specialisms.
Senior CRM Executive employer: StrategiQ
Contact Detail:
StrategiQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the CRM space, attend industry events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that Senior CRM Executive role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best CRM campaigns and results. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Stay updated on industry trends! Follow CRM blogs, podcasts, and webinars to keep your knowledge fresh. This will not only help you in interviews but also show your passion for the field and commitment to continuous learning.
We think you need these skills to ace Senior CRM Executive
Some tips for your application 🫡
Show Your Passion for CRM: Let us see your enthusiasm for CRM and lifecycle marketing shine through in your application. Share specific examples of how you've combined data, tech, and creativity to shape customer behaviour in your previous roles.
Highlight Relevant Experience: Make sure to detail your 3-5 years of experience in CRM-focused roles. Whether it's in-house or agency work, we want to know how you've audited and optimised platforms like Mailchimp, Klaviyo, and Dotdigital.
Be Data-Driven: We love a good data story! When discussing your past campaigns, include metrics and results that demonstrate your ability to evaluate and improve performance. Show us how you’ve identified opportunities through data analysis.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at StrategiQ
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM platforms like Mailchimp, Klaviyo, and Dotdigital. Be ready to discuss how you've used these tools in the past, and think about specific campaigns where you’ve optimised performance. This will show your passion for CRM and lifecycle marketing.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to identify opportunities and improve campaign performance. Bring examples of how you've analysed customer segments and made recommendations based on your findings. This will demonstrate your attention to detail and commitment to delivering high-quality work.
✨Bring Original Ideas to the Table
Think creatively about how you can enhance customer engagement and retention. Be ready to share innovative ideas or best practices you've implemented in previous roles. This will highlight your curiosity and ability to think outside the box, which is crucial for this position.
✨Align with Their Vision
Familiarise yourself with StrategiQ's approach to combining brand storytelling with marketing performance. During the interview, express how your values align with theirs and how you can contribute to their mission of creating New Future Valueâ„¢. This will show that you're not just looking for a job, but are genuinely interested in being part of their team.