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For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot issues in a dynamic environment.
- Company: Join a forward-thinking company focused on technology and innovation.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a real difference by ensuring smooth IT operations in a vibrant workplace.
- Qualifications: Experience in IT support and strong troubleshooting skills are essential.
- Other info: Be part of a supportive team with exciting career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Hours: Standard hours + emergency weekend support
We are seeking an IT Operations Engineer to provide hands-on, on-site IT support at our Chippenham facility. This role ensures the smooth operation of local IT systems, infrastructure, and end-user environments across both office and manufacturing settings, working closely with regional IT Operations.
Responsibilities
- Provide on-site technical support for hardware, software, desktops, laptops, mobile devices, and printers.
- Troubleshoot user access, connectivity, and application issues.
- Perform routine checks and basic administration of local servers, ESX hosts, backups, and network equipment.
- Act as first responder for IT incidents, including outages and device failures.
- Support manufacturing-related IT equipment (e.g., scanners, label printers, shop-floor systems).
- Escalate complex issues to regional or specialist IT teams.
- Maintain accurate documentation, asset inventory, and ticket updates.
- Assist with device deployments, refreshes, updates, and compliance activities.
Requirements
- Experience in IT support, IT operations, or systems administration in an on-site environment.
- Strong hands-on troubleshooting skills across hardware, software, and networks.
- Basic knowledge of Windows server environments and virtualization (e.g., VMware ESX).
- Familiarity with network infrastructure and incident management processes.
- Strong communication skills and a customer-focused approach.
- Ability to work independently on-site and support rotational extended coverage when required.
IT Operations Engineer in Chippenham employer: Strategic Staffing Solutions
Contact Detail:
Strategic Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Engineer in Chippenham
✨Tip Number 1
Get to know the company culture! Research our values and mission, and think about how your skills as an IT Operations Engineer align with them. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for hands-on assessments! Since this role is all about troubleshooting and support, brush up on your practical skills. Be ready to demonstrate your problem-solving abilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace IT Operations Engineer in Chippenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and operations. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess and any hands-on experience you have with hardware and software.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the IT Operations Engineer role. Share specific examples of how you've tackled IT incidents or supported users in the past – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of interaction with users and teams, make sure your application reflects your strong communication skills. Whether it's in your CV or cover letter, let us know how you’ve effectively communicated technical issues to non-techy folks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Strategic Staffing Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to hardware, software, and networks. Be ready to discuss your hands-on experience with troubleshooting and any specific tools or systems you've worked with, especially in Windows server environments and VMware ESX.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT incidents in the past. Think of specific situations where you acted as a first responder to outages or device failures, and explain your thought process and the steps you took to resolve the issues.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist users with connectivity issues, so being clear and customer-focused will help you stand out.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your ability to handle real-life IT challenges. Think about how you would manage device deployments or respond to complex issues that need escalation. Showing your thought process will demonstrate your readiness for the role.