Community Wellbeing Advisor - Smoking Cessation in Gloucester

This is a rewarding, hands-on role where you will make a real difference every day. ABL Health has expanded the Healthy Lifestyle Service Gloucestershire with a new Tobacco Dependency Outreach Service. The service focuses on supporting people across Gloucestershire from priority communities to stop smoking, improve wellbeing, and make long term, sustainable changes.

As a Community Wellbeing Advisor (Smoking Cessation), you will work:

• Directly with priority communities across Gloucestershire
• Proactively engage people who may face barriers to accessing traditional health services
• Provide tailored, one-to-one behavioural support to help people quit smoking
• Recommend and support the use of appropriate nicotine replacement therapies (NRT)

You’ll work with one or across multiple specialist outreach pathways, supporting communities such as:

• People affected by substance misuse
• People experiencing homelessness or living in temporary or social housing
• The LGBTQIA+ community
• The Polish community
• Other underserved groups

How You’ll Make a Difference

You’ll be at the heart of a community-based, outreach-focused service by:

• Delivering evidence-based stop smoking support through one-to-one, group and peer support sessions
• Using motivational interviewing, health coaching and behaviour change techniques to empower clients
• Creating personalised quit plans tailored to individual needs, preferences and circumstances
• Actively promoting the service at community events and outreach sessions
• Building strong relationships with local partners such as housing providers, substance misuse services, community organisations and the local authority
• Helping shape and improve the service through insight, data and feedback from the communities you work with

All practice is grounded in the National Centre for Smoking Cessation and Training (NCSCT) standards. Full training and ongoing professional development will be provided.

Key Duties and Responsibilities

• Work with key priority groups such as substance misuse, homelessness, living in temporary accommodation or permanent social housing, the Polish community, the LGBTQIA+ or other underserved communities.
• Motivate, empower, and support clients from priority communities to make positive behavioural changes to address their smoking addiction and reduce health inequalities.
• Deliver evidence-based stop smoking interventions (one-to-ones in community settings, community groups, telephone and online support), behaviour change and ongoing motivational support in line with the NCSCT Standard Treatment Programme.
• Training will be provided.
• Have effective communication and people skills to support people from priority groups to quit smoking.
• Be competent in delivering personalised care, ensuring interventions are tailored to the needs and preferences of the individual.
• Maintain current knowledge of evidence-based practice and integrate new research into service delivery.
• Engage and recruit potential clients at promotional and community events.
• Manage an active client caseload ensuring continuity of care by providing administrative support for appointment scheduling, confirmations, cancellations and follow-ups.
• Lead peer support groups to increase people's confidence and motivation to quit smoking and to prevent relapse for successful quitters.
• Work collaboratively with other professionals to embed smoking cessation within routine client care.
• Attend regular Stop Smoking Service meetings and relevant training (internal and external).
• Identify opportunities for service development and continuous improvement.
• Provide high-quality, efficient, and cost-effective support across diverse community settings.
• Support and contribute to ABL Health corporate initiatives as needed.
• Work flexibly within the organisation to undertake such other reasonable duties and responsibilities, at any location within reasonable daily travel from your main place of work including weekends and evenings when required.

Professional standards, records, & monitoring: demonstrate commitment to ABL's Mission, Vision, Values, and strategic goals, ensuring these guide service planning and delivery. Maintain professional boundaries and confidentiality. Maintain professional knowledge, development, and reflective practice. Ensure all service users and visitors have a positive experience and address inappropriate behaviour promptly. Ensure effective risk management and safeguarding practices, escalating concerns appropriately. Support the Project Service Lead in performance management through reporting and service monitoring. Record, monitor and maintain accurate, up-to-date client and service records using the ABL Health data system in line with ABL Health documentation policies. Ensure all records are accurate and compliant with organisational policies. Attend required meetings, maintain accurate documentation, and meet key deadlines. Contribute effectively to team meetings, supervision, and service planning.

Personal Qualities

You will be a motivated, passionate, organised, and proactive individual who is willing to learn. This is a demanding and rewarding role within a developing service, requiring strong judgement, prioritisation skills, and the ability to manage competing demands effectively. Uphold a professional appearance, maintain an organised working environment, and model ABL's values.

Skills and Competencies

Required:

• Experience delivering services within community settings and to priority groups
• Experience of working with evolving and developing services
• Positive and proactive outlook with the ability to motivate, engage and support others to achieve the highest standards and outcomes
• Adept in communication; a strong communicator who adapts the message to fit the needs of the audience including clients, staff, and volunteers at all levels
• Build strong relationships, foster trust and co-operation among colleagues, stakeholders throughout community settings
• Quality driven; you naturally seek high standards and actively seek to improve them
• Value and remain open to new ideas and perspectives