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- Tasks: Help customers find their dream homes and ensure a smooth buying experience.
- Company: Join a modern family business with over 100 years of experience in home design.
- Benefits: Enjoy competitive pay, generous holiday allowance, and health cover for you and your family.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Participate in fun wellbeing activities and access personal development opportunities.
The predicted salary is between 1300 - 1800 ÂŁ per month.
Location: Spennymoor, County Durham (with expected travel to Yorkshire for holiday cover)
Hours: 35 hours per week, Thursday - Monday (12pm - 7pm Thursday and 10am - 5pm Friday - Monday)
You’ll be the guiding hand that helps our customers find and buy the home that’s right for them, making what can be a stressful experience a wonderful one. You’ll also work with like-minded team members in our Site Management, Sales and Marketing teams to make sure developments meet the high standards of the Strata brand and are filled with happy customers.
We are a modern family business with over 100 years’ experience designing and building quality, contemporary new homes. We are a unique brand synonymous with contemporary design, innovative marketing, and exemplary levels of customer service. From the house type range, the web-driven sales process, to the show home experience and personalisation options coupled with absolute adherence to quality: we are truly focused on exceeding customer expectations.
We’re really proud to have been certified as a “Great Place to Work”, ranking #38 in Best Places to work for Wellbeing, #58 in Best Workplaces for Development, #30 in Best Workplaces for Women and #34 in the Best Workplaces list.
Responsibilities:
- Work with the Site Manager to deliver quality homes and an outstanding experience.
- Use your fantastic negotiating and influencing skills to achieve sales, ensuring solicitors, estate agents and mortgage advisors are all proactively progressing the purchase and working towards the target exchange and completion dates.
- Provide effective, efficient and accurate processing of sales and contracts from reservation to exchange and completion via our onsite IT systems.
- Provide excellent presentation for the show homes, the Experience Sales Offices, the surrounding sales areas and flags/signage.
- Effectively communicate a consistent brand message.
- Collate and evaluate market research for the sales management team.
Benefits:
- Dedicated time for you to spend on your own development with our personal development days and access to a whole host of content through My Development Portal.
- Access to our partner platform Benefex, which gives you access to purchase a whole host of discounted benefit options via salary sacrifice such as dental plans, pension salary sacrifice, PMI, gym memberships, cycle to work schemes plus many more.
- Financial support when you are ill, with a generous company sick pay scheme.
- Your health needs covered with level 1 Westfield Health cover for you and dependent children.
- The encouragement to take a well-earned break with a holiday allowance of 26 days plus the usual public holidays, and the added flexibility to purchase up to 5 extra days each year through our holiday purchase scheme.
- A Strata Group Fund pension scheme with a minimum contribution from you of 3% and we’ll contribute 6%.
- A whole host of Fundraising, Volunteering and Social events to get involved in.
New Homes Sales Advisor (Part Time) in Spennymoor employer: Strata
Contact Detail:
Strata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Sales Advisor (Part Time) in Spennymoor
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the housing market. A personal recommendation can go a long way in landing that New Homes Sales Advisor role.
✨Tip Number 2
Prepare for the interview by researching Strata's values and recent projects. Show us you’re passionate about contemporary design and customer service – it’ll make you stand out as a candidate who truly gets our brand.
✨Tip Number 3
Practice your negotiation skills! Role-play with a friend or family member to get comfortable discussing prices and closing deals. We want to see that you can confidently guide customers through their home-buying journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles!
We think you need these skills to ace New Homes Sales Advisor (Part Time) in Spennymoor
Some tips for your application 🫡
Show Your Passion for Homes: When you're writing your application, let your love for homes and helping people shine through. We want to see that you understand the importance of finding the right home for our customers and how you can make that experience enjoyable.
Highlight Your Team Spirit: Since we work closely with various teams, it’s crucial to showcase your ability to collaborate. Mention any past experiences where you’ve worked in a team to achieve a common goal, especially in sales or customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role of New Homes Sales Advisor.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Strata.
How to prepare for a job interview at Strata
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what makes them unique in the housing market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a New Homes Sales Advisor, you'll be guiding customers through a significant life decision. Prepare examples from your past experiences where you've provided exceptional customer service or resolved conflicts. This will demonstrate your ability to handle the pressures of the role and ensure a positive experience for clients.
✨Prepare for Role-Specific Questions
Expect questions that relate directly to sales techniques, negotiation skills, and how you would manage the sales process from reservation to completion. Think about how you can leverage your skills to meet targets and exceed customer expectations, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the training process, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the company.