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For Companies At a Glance
- Tasks: Investigate insurance claims and ensure fair settlements for clients.
- Company: Join Gallagher Bassett, a leader in claims management with a supportive team culture.
- Benefits: Enjoy 25+ days holiday, life insurance, health plans, and more perks.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Previous claims experience and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 30000 - 50000 £ per year.
Overview
We are looking for an enthusiastic individual ready to progress their career in insurance claims handling. You will join our dedicated team, playing an important part in our Commercial customer claims journey. Maintaining client relationships is a key part of our operation and we are happy to support people who wish to attend meetings and develop that aspect of their role.
How You\’ll Make An Impact
- Manage a portfolio of motor damage, credit hire and personal injury claims from first notification to settlement.
- Evaluate and record claims on our in-house system within product standards, check policy coverage, and allocate appropriate codes and reserves.
- Conduct liability enquiries in line with the Adjuster’s Manual using the most appropriate method.
- Evaluate quantum by collecting relevant evidence and adjusting reserves in accordance with Gallagher Bassett\’s realistic reserving philosophy.
- Clearly explain decisions on liability and negotiate settlements within authority levels where appropriate.
- Respond to all written and phone enquiries clearly, courteously, and promptly.
- Regularly monitor claims using the diary system to ensure accurate reserves and timely closure.
About You
- Understanding of the concept of insurance.
- Credit hire or personal injury claims experience.
- Ability to deal with customers respectfully.
- Good attention to detail.
- Willingness to learn and progress into other aspects of claims handling.
- Eligible to work in the UK.
Please be advised that, due to the nature of this role and the type of clients we serve, an enhanced external background check is a requisite part of our recruitment process. Further information regarding this procedure will be provided during the recruitment process.
Compensation And Benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other Benefits Include
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
Inclusion And Diversity
I&D is a core part of our business and we are committed to sustainability and to supporting the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. We are Disability Confident Committed and strive to make our recruitment process inclusive and accessible, supporting employees with long-term health conditions or disabilities.
We understand that applicants may have disabilities; if you do, you may find parts of the recruitment process more challenging than others. Please let us know if you require reasonable adjustments to your application. Contact TAGlobalSupport@ajg.com if you’d prefer to speak on the phone, request a call back, and leave details so we can get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and oppose any form of discrimination. Gallagher believes all persons are entitled to equal employment opportunity and prohibits discrimination based on protected characteristics by applicable laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship.
Apply
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Claims Handler employer: Strata Solicitors - A Gallagher Bassett Company
Contact Detail:
Strata Solicitors - A Gallagher Bassett Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Claims Handler role at Gallagher Bassett. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Gallagher Bassett and understand their values, especially around collaboration and client care. Think about how your previous experience aligns with their mission and be ready to share specific examples.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on articulating your thoughts clearly and confidently, especially when discussing your claims experience and how you handle negotiations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Gallagher Bassett!
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Handler role. Highlight your relevant experience in EL and PL claims, and show us how your skills align with our values at Gallagher Bassett.
Showcase Your Communication Skills: Since clear communication is key in this role, use your application to demonstrate your ability to convey information concisely. Whether it’s through your writing style or examples of past experiences, let us see your knack for effective communication.
Be Authentic: We want to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for helping clients and how you can contribute to our mission of making a positive impact.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Strata Solicitors - A Gallagher Bassett Company
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of EL and PL claims. Be ready to discuss your previous experience in detail, including how you determined liability and handled negotiations. This will show that you’re not just familiar with the process but also confident in your abilities.
✨Showcase Your Communication Skills
Since clear communication is key in this role, practice articulating your thoughts concisely. Prepare examples of how you've effectively communicated with clients or third parties in past roles. This will demonstrate your ability to explain complex information clearly and logically.
✨Demonstrate Team Spirit
Gallagher Bassett values collaboration, so be prepared to discuss how you’ve worked as part of a team in previous positions. Share specific instances where you contributed to a team goal or helped resolve a conflict, highlighting your ability to work well with others.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.