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- Tasks: Welcome visitors and provide excellent customer service at Strata Florida Abbey.
- Company: A charitable heritage organisation dedicated to preserving Welsh culture.
- Benefits: Flexible part-time hours, great experience in a cultural setting.
- Why this job: Immerse yourself in Welsh history while engaging with visitors.
- Qualifications: Bilingual in Welsh and English, with strong customer service skills.
- Other info: Perfect for those passionate about Welsh culture and looking for seasonal work.
The predicted salary is between 11 - 14 £ per hour.
A charitable heritage organization in Wales seeks a Visitor Services Assistant to provide a warm welcome to visitors at Strata Florida Abbey. This part-time role requires bilingual communication in Welsh and English, as well as customer service skills.
Key duties include:
- Responding to queries
- Selling souvenirs
- Ensuring a tidy environment
The position is seasonal and ideal for those interested in Welsh culture and history. Interested candidates should apply by email with their CV and references.
Bilingual Visitor Services Assistant — Weekend/Part-Time employer: Strata Florida Trust
Contact Detail:
Strata Florida Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Visitor Services Assistant — Weekend/Part-Time
✨Tip Number 1
Make sure to brush up on your Welsh and English skills before the interview. Being bilingual is a huge plus for this role, so practice common phrases and customer service scenarios to show off your language skills.
✨Tip Number 2
Research Strata Florida Abbey and its history. Knowing the ins and outs of the place will not only impress your interviewers but also help you answer visitor queries confidently.
✨Tip Number 3
Prepare some examples of your previous customer service experiences. Think about times when you went above and beyond for a visitor or resolved a tricky situation – these stories can really make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Bilingual Visitor Services Assistant — Weekend/Part-Time
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since this role requires bilingual communication in Welsh and English, make sure to highlight your language skills in your CV. We want to see how you can connect with our visitors in both languages!
Customer Service is Key: This position is all about providing a warm welcome and excellent service. Share any relevant experience you have in customer service, and let us know how you’ve made visitors feel special in the past.
Tailor Your CV to Us: When applying, customise your CV to reflect the skills and experiences that match the job description. We love seeing candidates who take the time to align their application with what we’re looking for!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Strata Florida Trust
✨Brush Up on Your Bilingual Skills
Since this role requires bilingual communication in Welsh and English, make sure you're comfortable switching between the two languages. Practise common phrases and responses you might use when welcoming visitors or answering their queries.
✨Show Your Passion for Welsh Culture
This position is perfect for those who love Welsh culture and history. Be prepared to share your enthusiasm during the interview. Mention any personal experiences or knowledge about Strata Florida Abbey that could impress the interviewers.
✨Demonstrate Your Customer Service Skills
Think of examples from your past experiences where you've provided excellent customer service. Whether it’s resolving a complaint or going the extra mile for a visitor, having specific stories ready will show that you’re the right fit for this role.
✨Prepare Questions for the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, or the organisation's future plans. This shows your genuine interest and helps you determine if the job is right for you too.
