At a Glance
- Tasks: Provide top-notch customer service and manage orders in a friendly team.
- Company: Join a market-leading company with a supportive culture.
- Benefits: Hybrid work model, training, and a friendly team environment.
- Other info: Fixed term contract until September 2026 with career growth potential.
- Why this job: Make a difference by helping customers and building relationships.
- Qualifications: Basic MS Office skills and excellent communication abilities.
Lisa Wright Recruitment is excited to announce an opportunity for a Customer Service Administrator to join a market-leading company located in Alconbury, Cambridgeshire. This is a fantastic chance to work in a supportive, friendly team environment with a company at the forefront of its industry. This is a fixed term contract until the end of September 2026. After an initial 5 week training period, you will have the opportunity to work hybrid - 2 days office based and 3 days remote.
Key Responsibilities of the Customer Service Administrator:
- Answering inbound customer calls professionally
- Taking and processing customer orders efficiently
- Managing customer returns
- Addressing customer account queries
- Ensuring the computer system is updated consistently
To be considered for the Customer Service Administrator role, you will need:
- A basic knowledge of MS Office
- Excellent interpersonal and communication skills
- High attention to detail and accuracy
- Strong ability to build lasting relationships with customers and colleagues
- A professional telephone manner
Additional Role Information:
- Hours: Monday to Friday, between 8:00 AM – 5:00 PM.
- Location: Alconbury, Cambridgeshire. Own transport is essential due to the location. Easily accessible from Peterborough and Huntingdon.
If you’re looking for a Customer Service Administrator role in Alconbury, Cambridgeshire, and meet the qualifications, we want to hear from you! Click apply now to take the next step in your career.
Customer Service Administrator in Alconbury employer: Strange and Wright Recruitment Partners LTD
Join a market-leading company in Alconbury, Cambridgeshire, where you will thrive in a supportive and friendly team environment. With a focus on employee growth, this role offers hybrid working options after an initial training period, allowing for a balanced work-life dynamic. Enjoy the benefits of being part of an industry leader that values your contributions and fosters lasting relationships with both customers and colleagues.
Contact Details:
Strange and Wright Recruitment Partners LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Alconbury
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our thoughts clearly during the actual interview.
✨Tip Number 3
Dress the part! Even if the role is hybrid, showing up in smart attire can make a great first impression. It shows we take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It’s a nice touch that shows our appreciation for the opportunity and keeps us fresh in their minds.
We think you need these skills to ace Customer Service Administrator in Alconbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Customer Service Administrator role. We want to see how your background aligns with the key responsibilities listed in the job description.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our friendly team. Don’t forget to mention your communication skills and attention to detail!
Show Off Your Skills:When filling out your application, be sure to emphasise your MS Office knowledge and any customer service experience. We love seeing examples of how you've built relationships with customers in the past!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Strange and Wright Recruitment Partners LTD
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them a leader in their industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Customer Service Administrator, strong communication is key. Practice answering common interview questions out loud, focusing on clarity and professionalism. You might even want to role-play with a friend to get comfortable with handling customer queries.
✨Highlight Your Attention to Detail
Given the importance of accuracy in this role, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s processing orders or managing returns, specific anecdotes can really make you stand out.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training process, or hybrid working arrangements. This shows that you’re not just interested in the job, but also in how you’ll fit into their culture.
