At a Glance
- Tasks: Join our team to deliver great food and drinks with a smile.
- Company: SOHO Coffee Co, a proud and inclusive employer.
- Benefits: Flexible shifts, free food, pension scheme, and 28 days holiday.
- Other info: Great training, career growth opportunities, and a fun work environment.
- Why this job: Be part of a community-focused team that values good service and teamwork.
- Qualifications: Love for people, food, and coffee; strong team ethic.
The predicted salary is between 20000 - 25000 £ per year.
This is an exciting opportunity to join our fabulous team. You will be part of the team that will be the driving force in store, delivering our vision of: Honest, good-mood food, crafted coffee, and drinks – proudly served, delivering soul at scale. You will do this through collaboration with the team to fulfil our mission: Good is always served. To curate quality products and welcoming environments, to secure the return visit. To always be good for colleagues and customers. We work together to achieve this through the demonstration of our company values:
- Be consistently good - Part of our ethos is about not overstating who we are, so for us being ‘good’ really is good enough, and it’s what we strive for.
- Be proud to serve - As a business we feel proud about what we’re offering up, and we pride ourselves on working as a team that are proud to serve.
- Be the good in someone’s day - A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued.
The Perks of the Job:
- Great training package & development.
- Flexible shift patterns to ensure our teams enjoy a good work/life balance.
- Free food and two free drinks whilst on duty.
- Your Big Event extra day’s holiday each year.
- Pension scheme to help you plan your future.
AND… this is not just a job … being part of a team who craft superb coffee, creating a memorable experience for our guests, is an artform deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.
What we need from You:
- A love of people, good food and an appreciation of great coffee.
- A strong team ethic – developing a team that achieves success together, and who look after each other.
- High standards in all you do, with great attention to detail, inspiring those behaviours in others.
- Bags of energy and enthusiasm.
- Ability to multitask and confidently work across both FOH and BOH, from cooking in the kitchen to preparing drinks, handling service and maintaining cleanliness.
- Flexibility to work across different shifts.
Team Member responsibilities are:
- Provide excellent customer service by greeting guests, taking orders accurately, and ensuring a positive dining experience.
- Serve high-quality hot and cold drinks, and food, following our brand standards and specifications for all menu items, including hot food categories.
- Ensure the café is always clean, tidy, and well-stocked, creating a welcoming atmosphere for customers and the team.
- Adapt to various tasks throughout the day, working as part of a hands-on team that supports each other all the time.
- Adhere to all food safety, hygiene, and operational procedures to maintain quality and consistency in service and food preparation.
What we stand for:
It is very important you respect and believe in the company you choose to work for. Here at SOHO Coffee Co, we believe in: BEING GOOD and DOING GOOD. Ensuring our team enjoy a good work/life balance linked to shift patterns. Being part of our local community. Being a fair employer – no zero contracts for permanent team. Positively employing young people entering work – paying an adult wage, with protected hours. Celebrating family – a free big event day per year. Celebrating diversity – we are proud to be an inclusive employer.
If this floats your boat, please apply today – both you and we will be very glad you did.
Why join us:
- Company pension.
- Store discount.
- Excellent training programme.
- Access to apprenticeships after 6 months’ service.
- Additional leave - Entitlement of 28 days holiday per year, increasing after 5 years’ service to 33 days.
Join our team and be part of a café where great food, service, and teamwork come together!
Store Team Member in London employer: Strand
At SOHO Coffee Co, we pride ourselves on being an exceptional employer that values teamwork, community, and personal growth. Our flexible shift patterns ensure a healthy work/life balance, while our comprehensive training programmes and opportunities for advancement—evidenced by our 52% of managers who started as team members—make this a rewarding place to build your career. Join us in crafting memorable experiences with great food and coffee, all within a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Strand. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Strand
Don't be shy about reaching out to Strand directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Store Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Strand and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Strand
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
