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- Tasks: Support the Executive Head Housekeeper in managing the housekeeping team and hotel standards.
- Company: Strand Palace, a historic hotel in central London with a vibrant culture.
- Benefits: Career growth, health cashback, discounts, free meals, and paid volunteering days.
- Other info: Enjoy a fun, supportive environment with regular team socials and sustainability initiatives.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Leadership experience in hospitality and strong organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
Develop your career at Strand Palace – Great Place to Work. Join our team at Strand Palace, in the heart of central London! We are looking for an Assistant Executive Housekeeper to support the Executive Head Housekeeper in the overall management of the housekeeping team and ensure all areas of the hotel are maintained to the highest of standards. Help us bring our mission of ‘Serving London Love’ to life!
About Strand Palace: Part of Iconic Hotels & Resorts, Strand Palace is one of London’s largest independent hotels. We have been welcoming guests from all corners of the UK and worldwide since 1909. Right in the heart of London, all 788 guest rooms, lobby, restaurant, and bar are refurbished to a modern and contemporary style inspired by the hotel's popular art deco era in the 1920's.
Benefits: Working at Strand Palace has its perks. As part of our team, you’ll have access to a range of benefits, including:
- Clear career pathways with paid training, development courses, and apprenticeship opportunities to help you grow and succeed
- Health cashback plan for dental, vision, physiotherapy, and many other expenses
- Life assurance cover for peace of mind
- 50% off food and drinks in our hotel bar and restaurant – for you and your friends, and family
- Exclusive discounted room rates at Strand Palace for you and your loved ones
- Special discounts at hotels around the world, including Iconic Hotels & Resorts
- Instant access to your wages through Wagestream – no more waiting for payday!
- Free meals on every shift – breakfast, lunch, and dinner included
- Earn up to £300 with our ‘Introduce a Friend’ bonus scheme when you refer someone great
- Free laundry and dry cleaning – saving you time and money
- Enjoy a paid half-day off on your birthday – because you deserve to celebrate!
- Regular team socials and parties, including fun nights out at London activity bars – with free food, drinks, and great company
- A paid volunteering day each year to support a cause close to your heart
- 24/7 access to confidential support services, including counselling, legal advice, and financial guidance.
- Northbank Privilege Card – giving you discounts at local shops, restaurants, and attractions.
Key Responsibilities:
- Manage the day-to-day operations of the department in the absence of the Executive Head Housekeeper
- Manage payroll and expenses of the department in line with hotel occupancy
- Conduct daily spot checks of the rooms and public areas, report any maintenance issues or quality concerns and ensure they are rectified
- Monitor flow of rooms throughout the day to ensure sufficient rooms are inspected and ready for check-ins, assisting when necessary
- Monitor performance of our all team members, give feedback and keep our agency partners informed for formal further follow-up if needed
- Identify and analyse operational challenges in the department and deliver solutions for improvement or change
What We’re Looking For:
- Proven leadership experience in hospitality
- Strong organisational skills, with experience managing large and diverse teams
- Approachable, hands-on, and passionate about guest experience and team development
- Drive to go above and beyond, in exceeding guest expectations and finding ways to continually improve service.
Join a Great Place to Work - Welcome to Strand Palace. Strand Palace has proudly earned the Great Place to Work certification, and for good reason. We’re more than just a hotel - we’re a team that values connection, quality, and a little fun along the way. Our culture thrives on exceptional service, genuine interactions, and a shared passion for hospitality. We describe ourselves as confident, creative, and personable - if that sounds like you, we think you’ll fit right in. At Strand Palace, you'll join a friendly community. From themed staff lunches and charity walks to Executive Team breakfast service and monthly Town Hall events, we host a wide range of well-being activities that help our teams connect, recharge, and celebrate achievements across the hotel. We’re also proud to be leaders in sustainability and social impact. Strand Palace has been awarded the Green Key for two consecutive years and is part of the FuturePlus programme - a commitment to creating a positive impact across environmental sustainability, social responsibility, diversity and inclusion, and climate action. Come be part of something meaningful. Join us at Strand Palace - where your personality and purpose can shine.
Assistant Executive Housekeeper in London employer: Strand Palace Hotel
Contact Detail:
Strand Palace Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Executive Housekeeper in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Strand Palace on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their values, mission, and recent news. This shows you’re genuinely interested and ready to contribute to ‘Serving London Love’.
✨Tip Number 3
Show off your leadership skills during the interview. Share specific examples of how you've managed teams or improved service in previous roles. We love candidates who can demonstrate their passion for guest experience!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen to join our team.
We think you need these skills to ace Assistant Executive Housekeeper in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Executive Housekeeper role. Highlight any leadership experience and your passion for guest service – we want to see how you can bring our mission of ‘Serving London Love’ to life!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our team at Strand Palace. Share your enthusiasm for hospitality and how you plan to contribute to our friendly community.
Showcase Your Organisational Skills: In your application, don’t forget to mention your organisational skills and experience managing diverse teams. We love candidates who can demonstrate their ability to keep things running smoothly, especially in a busy hotel environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Strand Palace Hotel
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Executive Housekeeper. Familiarise yourself with the key responsibilities and how they contribute to the overall guest experience. Research Strand Palace and its values, especially their commitment to exceptional service and sustainability.
✨Showcase Your Leadership Skills
Since this role involves managing a diverse team, be prepared to discuss your leadership experience. Think of specific examples where you've successfully led a team, resolved conflicts, or improved service standards. Highlight your hands-on approach and passion for team development.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Personable and Confident
Strand Palace values a confident and personable attitude. During the interview, let your personality shine through. Be friendly, approachable, and enthusiastic about the opportunity to contribute to their mission of 'Serving London Love'. Remember, they want to see how you would fit into their team culture!