At a Glance
- Tasks: Lead the restaurant team to deliver exceptional service and guest satisfaction.
- Company: Strand Palace, a historic hotel in central London with a vibrant culture.
- Benefits: Enjoy competitive pay, free meals, discounts, and career development opportunities.
- Other info: Be part of a supportive community with fun events and sustainability initiatives.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Leadership experience in hospitality and strong organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
Develop your career at Strand Palace – Great Place to Work. Join our team at Strand Palace, in the heart of central London! We are looking for a Food & Beverage Supervisor to manage and lead the Restaurant team in providing a professional and efficient service to our guests ensuring a seamless service throughout the restaurants. Help us bring our mission of ‘Serving London Love’ to life!
About Strand Palace: Part of Iconic Hotels & Resorts, Strand Palace is one of London’s largest independent hotels. We have been welcoming guests from all corners of the UK and worldwide since 1909. Right in the heart of London, all 788 guest rooms, lobby, restaurant, and bar are refurbished to a modern and contemporary style inspired by the hotel's popular art deco era in the 1920's.
Benefits:
- Clear career pathways with paid training, development courses, and apprenticeship opportunities to help you grow and succeed
- Health cashback plan for dental, vision, physiotherapy, and many other expenses
- 50% off food and drinks in our hotel bar and restaurant – for you and your friends, and family
- Exclusive discounted room rates at Strand Palace for you and your loved ones
- Special discounts at hotels around the world, including the L+R Hotels collection
- Instant access to your wages through Wagestream – no more waiting for payday!
- Free meals on every shift – breakfast, lunch, and dinner included
- Earn up to £300 with our ‘Introduce a Friend’ bonus scheme when you refer someone great
- Free laundry and dry cleaning – saving you time and money
- Enjoy a paid half-day off on your birthday– because you deserve to celebrate!
- Regular team socials and parties, including fun nights out at London activity bars – with free food, drinks, and great company
- A paid volunteering day each year to support a cause close to your heart
- 24/7 access to confidential support services, including counselling, legal advice, and financial guidance.
- Northbank Privilege Card– giving you discounts at local shops, restaurants, and attractions.
Key Responsibilities:
- Supervise the daily operation and team for and ensure the correct procedures are adhered to
- Ensure there is a high level of customer service and that team members are knowledgeable of all food and drink offerings, whilst providing a professional service to all guests at all times
- Ensure all food orders are prepared and served to the required standard, liaising with the Kitchen and other areas where necessary
- Liaise with the kitchen for menu content, special customer requests, queries, and compliments
- Ensure all staff are fully aware of any events, VIPs, corporate and regular guests in the Hotel, and ensure requirements are anticipated and met
- Support the restaurant team to ensure guest satisfaction is constantly delivered and that any comments/ complaints and guest issues are dealt with effectively, informing the Manager of any feedback
What We’re Looking For:
- Proven leadership experience in within hospitality
- Strong organisational skills, with experience managing large and diverse teams
- Approachable, hands‑on, and passionate about guest experience and team development
- Drive to go above and beyond, in exceeding guest expectations and finding ways to continually improve service.
Join a Great Place to Work - Welcome to Strand Palace. Strand Palace has proudly earned the Great Place to Work certification, and for good reason. We’re more than just a hotel – we’re a team that values connection, quality, and a little fun along the way. Our culture thrives on exceptional service, genuine interactions, and a shared passion for hospitality.
We describe ourselves as confident, creative, and personable‑ if that sounds like you, we think you’ll fit right in. At Strand Palace, you'll join a friendly community. From themed staff lunches and charity walks to Executive Team breakfast service and monthly Town Hall events, we host a wide range of well‑being activities that help our teams connect, recharge, and celebrate achievements across the hotel.
We’re also proud to be leaders in sustainability and social impact. Strand Palace has been awarded the Green Key for two consecutive years and is part of the FuturePlus programme – a commitment to creating a positive impact across environmental sustainability, social responsibility, diversity and inclusion, and climate action.
Come be part of something meaningful. Join us at Strand Palace - where your personality and purpose can shine.
F&B Supervisor employer: Strand Palace Hotel
Strand Palace is an exceptional employer located in the vibrant heart of central London, offering a supportive and engaging work environment for our Painter & Decorator team. With benefits like instant wage access, free meals, and clear career pathways, we prioritise your growth and well-being while fostering a culture of connection and fun. Join us to be part of a community that values exceptional service, sustainability, and meaningful experiences.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Strand Palace Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Strand Palace Hotel
Don't be shy about reaching out to Strand Palace Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Strand Palace Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Strand Palace Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
