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- Tasks: Lead night operations, ensuring guest safety and exceptional service.
- Company: A vibrant hotel in central London with a focus on quality and connection.
- Benefits: Career development opportunities and a supportive workplace culture.
- Why this job: Make a difference in guest experiences while working in a dynamic environment.
- Qualifications: Proven leadership experience in hospitality and strong organisational skills.
- Other info: Join a passionate team dedicated to excellence in service.
The predicted salary is between 36000 - 60000 £ per year.
A central London hotel is seeking a Night Manager to oversee nightly operations, ensuring exemplary service and guest safety during shifts.
Responsibilities include:
- Managing emergencies
- Maintaining service standards
- Ensuring proper documentation of incidents
The ideal candidate has proven leadership experience in the hospitality industry and excellent organisational skills. Join a team that values connection and quality, offering great perks like career development and a supportive workplace culture.
Night Operations Lead — Guest Experience & Safety in City of Westminster employer: Strand Palace Hotel
Contact Detail:
Strand Palace Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Operations Lead — Guest Experience & Safety in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've managed teams or handled emergencies. This will demonstrate that you’re ready to take on the Night Operations Lead role.
✨Tip Number 3
Be prepared for situational questions! Think about how you would handle various guest scenarios or safety issues. This shows you’re not just a talker but someone who can think on their feet.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Night Operations Lead — Guest Experience & Safety in City of Westminster
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience in the hospitality industry. We want to see how you've managed teams and handled emergencies, as this is key for the Night Operations Lead role.
Emphasise Guest Experience: Don’t forget to showcase your commitment to guest safety and service standards. Use examples from your past roles to illustrate how you’ve gone above and beyond to ensure a great experience for guests.
Be Organised and Detailed: Since the role involves proper documentation of incidents, it’s important to demonstrate your organisational skills. We appreciate clear and concise applications that reflect your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our supportive workplace culture.
How to prepare for a job interview at Strand Palace Hotel
✨Know the Night Operations Inside Out
Familiarise yourself with the specific responsibilities of a Night Operations Lead. Understand how to manage emergencies and maintain service standards, as these will likely be key discussion points during your interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that highlight your leadership abilities in the hospitality industry. Be ready to discuss how you've successfully managed teams and ensured guest safety in challenging situations.
✨Demonstrate Organisational Prowess
Since the role requires excellent organisational skills, think of instances where you’ve effectively documented incidents or streamlined operations. This will show your potential employer that you can handle the demands of the position.
✨Emphasise Connection and Quality
The hotel values connection and quality, so be sure to express your commitment to providing exemplary service. Share your thoughts on how you can contribute to a supportive workplace culture and enhance the guest experience during your night shifts.
