Head Waiter/Waitress in City of Westminster

Head Waiter/Waitress in City of Westminster

City of Westminster Full-Time 24000 - 30000 £ / year (est.) No home office possible
Strand Palace Hotel

At a Glance

  • Tasks: Ensure exceptional service and create unforgettable guest experiences in a vibrant restaurant.
  • Company: Join the dynamic team at Strand Palace, a renowned hotel in London.
  • Benefits: Instant wage access, free meals, and discounts at local attractions.
  • Other info: Enjoy regular socials, paid volunteering days, and a supportive work environment.
  • Why this job: Be part of a fun team with great perks and clear career growth opportunities.
  • Qualifications: Previous experience preferred; must be a confident conversationalist.

The predicted salary is between 24000 - 30000 £ per year.

Benefits of Working at Strand Palace

Working at Strand Palace comes with a range of perks designed to support your growth, well-being, and enjoyment at work. When you join our team, you’ll enjoy:

  • Instant access to your wages through Wagestream – no more waiting for payday!
  • Free meals on every shift – breakfast, lunch, and dinner included.
  • Earn up to £300 with our ‘Introduce a Friend’ bonus scheme when you refer someone great.
  • Free laundry and dry cleaning – saving you time and money.
  • Enjoy a paid half-day off on your birthday – because you deserve to celebrate!
  • Clear career pathways with paid training, development courses, and apprenticeship opportunities to help you grow and succeed.
  • Regular team socials and parties, including fun nights out at London activity bars – with free food, drinks, and great company.
  • A paid volunteering day each year to support a cause close to your heart.
  • 24/7 access to confidential support services, including counselling, legal advice, and financial guidance.
  • Northbank Privilege Card – giving you discounts at local shops, restaurants, and attractions.
  • Health cashback plan for dental, vision, and physiotherapy expenses.
  • 50% off food and drinks in our hotel bar and restaurant – for you and your friends and family.
  • Exclusive discounted room rates at Strand Palace for you and your loved ones.
  • Special discounts at hotels around the world, including the Iconic Hotels & Resorts collection.

What You Will Be Doing

  • Ensure tables and service stations are ready for service.
  • Greet guests, check reservations and allocate tables accordingly.
  • Take responsibility for a section of the restaurant during shift, overseeing service delivery and highlighting any issues to the supervisor/manager.
  • Ensure any dietary requirements are noted in the till at time of order and communicated to the Kitchen.
  • Take orders and process them through the till.
  • Assist supervisors in training of new team members.

What We’re Looking For

  • Go above and beyond to create unforgettable guest experiences.
  • Previous experience preferable.
  • Confident conversationalist, always engaging with guests.
  • Passion to deliver excellent experiences.

Head Waiter/Waitress in City of Westminster employer: Strand Palace Hotel

Strand Palace is an exceptional employer that prioritises your growth and well-being, offering a vibrant work culture where you can thrive. With benefits like instant access to wages, free meals, and clear career pathways, you'll find ample opportunities for personal and professional development. Plus, our regular team socials and commitment to community support make working here not just a job, but a rewarding experience in the heart of London.
Strand Palace Hotel

Contact Detail:

Strand Palace Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter/Waitress in City of Westminster

✨Tip Number 1

Get to know the venue! Before your interview, pop by Strand Palace and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience and passion for creating unforgettable guest experiences, which is key for the Head Waiter/Waitress role.

✨Tip Number 3

Show off your personality! When you meet the hiring team, let your confidence shine through. Being a great conversationalist is essential, so engage with them as if they were guests at your table.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Strand Palace family right from the start!

We think you need these skills to ace Head Waiter/Waitress in City of Westminster

Customer Service Skills
Communication Skills
Team Leadership
Attention to Detail
Problem-Solving Skills
Time Management
Multitasking
Training and Development
Experience in Hospitality
Ability to Handle Dietary Requirements
Engagement Skills
Adaptability

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your passion for creating unforgettable guest experiences.

Tailor Your Application: Make sure to tailor your application to the Head Waiter/Waitress role. Highlight any relevant experience and skills that match what we’re looking for, like your ability to engage with guests and oversee service delivery.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Strand Palace Hotel

✨Know the Menu Inside Out

Familiarise yourself with the menu and any special dietary options. Being able to discuss dishes confidently will impress your interviewers and show that you're ready to engage with guests.

✨Showcase Your People Skills

As a Head Waiter/Waitress, your ability to connect with guests is crucial. Prepare examples of how you've created memorable experiences for customers in the past. This will highlight your passion for excellent service.

✨Dress to Impress

First impressions matter! Dress smartly and appropriately for the interview. It reflects your professionalism and respect for the role you’re applying for, especially in the hospitality industry.

✨Ask Thoughtful Questions

Prepare some questions about the team culture, training opportunities, and career pathways at Strand Palace. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Head Waiter/Waitress in City of Westminster
Strand Palace Hotel
Location: City of Westminster

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