Guest Experience Reservations Specialist in City of Westminster
Guest Experience Reservations Specialist

Guest Experience Reservations Specialist in City of Westminster

City of Westminster Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable experiences by managing guest reservations and inquiries.
  • Company: A vibrant London hotel focused on exceptional guest service.
  • Benefits: Instant access to wages, free meals, and opportunities for career growth.
  • Why this job: Join a passionate team dedicated to making every guest's stay delightful.
  • Qualifications: Previous hospitality experience and a love for guest interactions.
  • Other info: Dynamic work environment with plenty of room for personal development.

The predicted salary is between 30000 - 42000 £ per year.

A London hotel is seeking a Reservation Consultant to deliver exceptional service and create memorable experiences for guests. The role involves processing reservations, responding to inquiries, and ensuring all bookings are accurately recorded.

Ideal candidates will have previous experience in hospitality, a passion for guest interactions, and a strong commitment to service excellence. Join a vibrant team dedicated to providing a delightful stay for all visitors.

Benefits include instant access to wages, free meals, and career growth opportunities.

Guest Experience Reservations Specialist in City of Westminster employer: Strand Palace Hotel

Join our vibrant London hotel as a Guest Experience Reservations Specialist, where we prioritise exceptional service and memorable guest interactions. Enjoy benefits such as instant access to wages, complimentary meals, and ample opportunities for career growth within a supportive and dynamic work culture that values your contributions and passion for hospitality.
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Contact Detail:

Strand Palace Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Reservations Specialist in City of Westminster

✨Tip Number 1

Make sure to showcase your hospitality experience during interviews. We want to hear about those moments when you went above and beyond for a guest. Share specific stories that highlight your commitment to service excellence!

✨Tip Number 2

Practice your communication skills! As a Guest Experience Reservations Specialist, you'll be interacting with guests all the time. We recommend role-playing common scenarios with a friend to boost your confidence and refine your responses.

✨Tip Number 3

Research the hotel and its values before your interview. We love candidates who show genuine interest in our brand and can align their passion for guest interactions with our mission. It’ll definitely set you apart from the crowd!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else!

We think you need these skills to ace Guest Experience Reservations Specialist in City of Westminster

Customer Service Skills
Reservation Management
Attention to Detail
Communication Skills
Hospitality Experience
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Sales Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for guest interactions shine through. Share any relevant experiences that highlight your commitment to service excellence and how you’ve made guests feel special in the past.

Be Detail-Oriented: Since the role involves processing reservations and ensuring accuracy, make sure your application is free from typos and errors. Double-check your details and present your information clearly to show us you’re meticulous.

Tailor Your Application: Don’t just send a generic application! Take the time to customise your cover letter and CV to reflect the specific skills and experiences that align with the Guest Experience Reservations Specialist role. We want to see how you fit into our vibrant team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Strand Palace Hotel

✨Know Your Stuff

Before the interview, make sure you’re familiar with the hotel’s services and values. Research their guest experience philosophy and think about how your previous hospitality experience aligns with their mission to create memorable stays.

✨Show Your Passion for Guests

During the interview, share specific examples of how you've gone above and beyond for guests in past roles. This will demonstrate your commitment to service excellence and your genuine passion for creating delightful experiences.

✨Practice Common Scenarios

Prepare for role-play scenarios that might come up during the interview. Think about how you would handle a difficult reservation or a guest complaint. This shows you can think on your feet and are ready to tackle real-life challenges.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This shows your interest in the role and helps you determine if it’s the right fit for you.

Guest Experience Reservations Specialist in City of Westminster
Strand Palace Hotel
Location: City of Westminster

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