At a Glance
- Tasks: Provide hands-on IT & AV support across university campuses and troubleshoot tech issues.
- Company: Innovative co-working space provider collaborating with top UK universities.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Fast-paced environment with plenty of opportunities to grow your career.
- Why this job: Join a dynamic team and enhance your tech skills while making a difference.
- Qualifications: Experience in IT support and a passion for technology.
The predicted salary is between 31500 - 38500 £ per year.
Our clients provide innovative co-working and lab spaces to some of the leading universities across the UK. We’re looking for a hands-on IT & AV Support Technician to join our team responsible for managing day-to-day IT and AV technology operations at our growing portfolio of university campuses. If you enjoy a varied technical environment: one moment troubleshooting a user or meeting room issue, the next checking wireless coverage, updating documentation, liaising with contractors, or supporting an event setup, you're what we’re looking for!
Key responsibilities:
- Provide first-line and second-line IT and AV support to staff, members, guests, and campus teams.
- Troubleshoot Wi‑Fi, printers, meeting room systems, conference equipment, and network connectivity issues.
- Monitor and maintain access points, switches, patch panels, and wired data connections.
- Carry out daily AV checks in meeting rooms and event spaces to ensure rooms are ready for use.
- Set up technical equipment for events and train Front of House staff on basic AV operation.
- Maintain accurate documentation for procedures, configurations, Wi‑Fi maps, assets, contracts, and troubleshooting steps.
- Support technical assets across the campus and coordinate with third‑party contractors where required.
- Assist with Wi‑Fi monitoring, WAP checks, heatmaps, and new wired data connections.
Read more employer: Straight Talking Telco Ltd
Join a dynamic team that thrives on innovation and collaboration, providing essential IT and AV support across prestigious university campuses in the UK. Our company fosters a vibrant work culture that values employee growth, offering opportunities for skill development and hands-on experience in a varied technical environment. With a commitment to excellence and a supportive atmosphere, we ensure our employees feel valued and empowered to make a meaningful impact.
Contact Details:
Straight Talking Telco Ltd Recruitment Team
